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A Hot Hideout @ Serangoon (Nex)
23 Serangoon Central, B1-76/77 NEX, Singapore 556083
A Hot Hideout @ Serangoon is a hotpot restaurant located in the basement of NEX mall at Serangoon Central. Diners can cook their own broth and ingredients at the table, with the venue drawing consistent positive feedback from visitors.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 85 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
Our take: A Hot Hideout at Nex offers a self-service mala experience with a focus on fresh ingredients and a clean, spacious environment.
We note the ordering process is streamlined via kiosks, allowing for quick service.
The signature stir-fried mala is consistently praised for its flavour, and the deep-fried lotus root is highlighted as a unique and crispy side, though one reviewer found it lacked the distinct lotus root taste.
While the mala collagen broth received mixed reviews, with one finding it bland compared to hawker alternatives, others recommend it.
The price point is considered good value, with a typical order costing around $28 per person, and the absence of a service charge is a plus.
We think it's a solid option for those seeking a clean, efficient mala meal, particularly if you appreciate the self-service model.
Best for a casual meal when you're in the area and craving mala with a twist.
Signature
Signature stir-fried mala, deep-fried lotus root
Price
$$ ($28/person)
Score: 85 · 5 sources
What customers say
A Hot Hideout @ Serangoon (Nex) is highly praised for its clean, spacious environment and efficient self-service ordering via kiosks.
Customers frequently commend the unique and delicious signature stir-fried mala, the crispy deep-fried lotus root, and the overall value for money with no service charge.
While some find the mala collagen broth bland, the freshness of ingredients and variety of choices are consistently highlighted, making it a recommended spot for a new culinary experience.
Google Reviews
Came for an early brunch around 11am on a weekday — no queues at all, which made the whole experience even more enjoyable. If you want to beat the crowd, that’s the window to go. We went straight for…
Had a meal at A Hot Hideout in NEX and honestly, it was SUPER worth the wait. The queue was quite long, which was the only downside, but once the food came it completely justified it. The flavours we…
Best enjoyed in a group of at least 4 people, especially if you are planning to try their fried items like lotus root and potato. The pieces for these items are large and charged by weight, so it can…
⭐⭐⭐⭐⭐ Great selection of ingredients and very flavorful mala. The ingredients were fresh, portions were generous, and the spice level was just nice. Staff were friendly and service was fast. Clean an…
Delicious Mala with crispy deep fried potato/lotus root. Their highest level of mala is really spicy, not advisable for those not used to eating spicy food.
Reviews from Google
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