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A&W Northshore Plaza

4.2(861)on Googlepunggol

418 Northshore Dr, #01-01/02/03 Northshore Plaza II, Singapore 820418

A&W Northshore Plaza serves fast food at Northshore Plaza II in Punggol. Located at 418 Northshore Dr, the outlet draws regular customers who have rated it 4.1 out of 5 across 732 reviews.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Thursday)11:00 AM – 10:00 PM

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STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 55 / 100

Atmosphere70
Queue wait30
Food quality60
Value for money50

Based on 5 data points · Updated 1 month ago

Editor’s Note

Last updated 21 Jul 2026

Our take on A&W Northshore Plaza suggests a mixed bag, with the classic Root Beer Float often cited as a consistent highlight.

The Mozza Burger Combo, priced at $13.20, appears to be a satisfying option, featuring two beef patties, cheese, chicken crisps, and their signature sauce.

However, we note recurring concerns about service speed and staff morale, particularly regarding drink preparation and general attentiveness.

Some customers have reported significant wait times even when the outlet is not busy, and issues with order accuracy, such as drinks with ice despite requests for 'no ice'.

While the food quality is generally considered acceptable, with the Golden Aroma Chicken described as 'less sinful' and the waffles with strawberry sauce and vanilla ice cream at $9.20 being a popular choice, the Onion Rings at $4.70 for only four pieces are seen as overpriced.

We'd recommend managing expectations regarding service efficiency.

Best for a quick, nostalgic Root Beer Float fix, but be prepared for potential service delays.

Signature

Mozza Burger Combo

Price

$$ ($10-15/person)

Score: 55 · 5 sources

What customers say

A&W Northshore Plaza receives mixed feedback, with some customers praising the food quality, particularly the Mozza Burger and waffles, and finding prices reasonable.

However, significant concerns are raised about slow service, particularly for drinks, and inconsistent staff attitudes, including a highly negative encounter with a manager named Raj.

The Golden Aroma Chicken and curly fries receive lukewarm reviews, while the root beer float remains a consistent favorite.

slow service/staff paceinconsistent staff attitude/managementroot beer float qualityMozza Burger & waffle satisfactionperceived value for money (onion rings)
30% positive20% neutral50% negative

Google Reviews

★★★★★Fionie Chan· a month ago

Environment is cosy and clean. Kudos to a very patient, friendly and attentive staff, especially Florence, for making our A&W experience very comfortable. Was allowed to choose chicken parts (though…

★★★★Jason Deng· 3 months ago

The glass window is quite disgusting actually. Dont know which kid went to decorate it with oil. Food is normal, wish the curly fries is more crispy. I remember last time the place was cleaner than…

★★★★★Flo Wong· 4 months ago

Tried A&W today… kinda disappointing 🥲 Ordered the waffle with ice cream and a root beer float. The root beer float was honestly really bad — it didn’t taste like root beer at all, more like drinkin…

★★★★★Fernshares· 8 months ago

The Malay lady serving us drink is friendly and cheerful. But the few Malay gentlemen in the kitchen, not sure if cos is not their tasks, ignored me although they saw me at the counter waiting to requ…

★★★★Lisa T· 11 months ago

The staff (young guys) were very slow in service and overall pace like they were passing time or bored. There was no customer in sight and yet we waited for the root beer for quite awhile. I don’t qui…

Reviews from Google

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