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An Açaí Affair - Hillion Mall
17 Petir Rd, #B2-46A Hillion Mall, Singapore 678278
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 55 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 30 May 2026
Our take: An Açaí Affair at Hillion Mall appears to be a convenient option for açaí in the Bukit Panjang area, especially given the limited alternatives.
However, the customer experience seems inconsistent.
We've noted recurring complaints about portion control, specifically bowls not being filled adequately or having significant air pockets.
There are also mixed reports on staff service, with some customers praising friendly and efficient service, while others describe staff as slow, sulky, or disrespectful.
These service issues seem to be a significant point of contention for frequent customers.
While the bowls themselves are generally considered tasty and well-presented when prepared correctly, the operational inconsistencies detract from the overall experience.
We'd recommend visiting during off-peak hours to potentially avoid rushed service, and to specifically request a full bowl if ordering takeaway.
This location is best for those prioritising convenience over a consistently premium experience.
Score: 55 · 5 sources
What customers say
Customer sentiment for An Açaí Affair at Hillion Mall is mixed, with some patrons praising the friendly and fast service, especially during peak hours, and the appealing presentation of the açaí bowls.
However, significant concerns revolve around inconsistent portioning, particularly with açaí quantity and air pockets in cups, and recurring issues with customer service, ranging from sulky and disrespectful staff to ignored feedback from management.
The perceived high price point is also a recurring comment.
Google Reviews
used to frequent here since it opened at hillion mall. had issues with them previously, had takeaways and deliveries gone wrong. once my cup had many huge air pockets , air easily held 30% of the cup,…
Use to be a staff here but afterall they never give notice , mia and just texted me saying Thank for my time ?! without giving me a reason . As for my fam they are a fan of acai but why im writing a…
went to get an acai bowl tdy. at first i was a bit apprehensive as i saw the recent reviews, but when i went the red hair staff was very friendly, not sure why there are so many complains ! i think ge…
hi i went to the hillion outlet today on the 13th August, and i ordered 2 medium acai bowls. I am a frequent customer and im just say the standard in terms customer service is atrocious. A girl with r…
ordered three acai bowls today and despite the dinner crowd the staff was very fast ! the bowls looked so nice and yummy as well :-) thank you to the friendly staffs as well 😊
Reviews from Google
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