Bagus Ria

While some past patrons praised the freshly made prata and fragrant dough, along with good chicken and mutton curry, more current feedback points to a decline in standards.

We note consistent complaints about food quality, with dishes described as not fresh, lukewarm, and overly salty.

Portion sizes have also been flagged as smaller than advertised.

The $7.50 sambal chicken, for instance, was found to have watered-down curry and lacked traditional accompaniments like 'Ah Char' or 'parabam'.

Customer service appears to be a recurring issue, with staff described as unhelpful, unprofessional, and even disrespectful, particularly concerning hygiene.

Multiple reviewers observed staff cooking without hair nets, raising serious food safety concerns.

We think these hygiene and service issues, coupled with the reported drop in food quality, make it difficult to recommend Bagus Ria currently.

It seems to be a place that has lost its way from its earlier, more positive reputation.

Verdict: Avoid until significant improvements in hygiene and service are demonstrated.