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Bakeinc
449 Ang Mo Kio Ave 10, #01-1713 Chong Boon Centre, Singapore 560449
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 10 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 30 May 2026
We've seen consistent feedback across multiple outlets regarding Bakeinc's customer service, with numerous reports of staff being rude, unhelpful, and slow.
Issues range from long waits for waffles, even when no other customers are present, to general unfriendliness.
The quality of food also appears to be a concern, with complaints about burnt waffles with minimal filling, soggy bread, and even mold found on a pandan chiffon cake purchased before its expiration date.
While some items like waffles are priced affordably at $2.50, the overall experience seems to be significantly hampered by these operational and quality control issues.
We'd advise caution if considering Bakeinc, especially given the widespread nature of the negative feedback across various locations.
It seems to be a brand struggling with basic service and product consistency.
Score: 10 · 5 sources
What customers say
Public sentiment for Bakeinc is overwhelmingly negative, primarily driven by consistent complaints about rude and unhelpful staff across multiple outlets including Toa Payoh, Clementi, Changi Airport T3, Yishun, City Square, and Changi General Hospital.
Customers also report issues with product quality, such as burnt waffles with little filling, soggy bread, and even moldy pandan chiffon cake purchased before its expiration date.
Long wait times for waffles due to poor service management are also a recurring concern.
Google Reviews
Purchased the waffle at the Toa Payoh outlet and the lady doing the waffle was rude, cannot multi-task. Please train your staff or hire someone who can multitask if they want to work in the service li…
Was given burnt waffles with little filling n bread was soggy after I keep for few hrs to eat n the staff at various outlets such as clementi yishun city square n airport are rude n grouchy n unhelpfu…
I bought this pack of pandan chiffon from the Kopitiam branch in T3 Changi Airport yesterday and while I did not purchase this from the amk branch, I need to highlight this. There was mold growing on…
Negative customer service at Bake Inc Clementi outlet. As a result of their poor management of waffle sequence, they made me waited close to 20 minutes for my waffle. When i first arrived at the stall…
The service staff at the Changi general hospital branch are sullen, rude and unhelpful. Both the bakery and food sections. They seem very reluctant to serve. They are not suitable for service oriented…
Reviews from Google
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