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Boon Chiang Hainanese Chicken Rice

2.3(26)on Googlepunggol

Blk 653A Punggol Dr., #01-01, Singapore 821653

Boon Chiang Hainanese Chicken Rice is a hawker stall in Punggol serving Chinese cuisine, located at Blk 653A Punggol Drive. The establishment has received 24 reviews on Google with a rating of 2.2.

Dine-inTakeoutWheelchair accessible

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STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 15 / 100

Queue wait80
Consistency20
Food quality40

Based on 3 data points · Updated 1 month ago

Editor’s Note

Last updated 3 Aug 2026

Our take on Boon Chiang Hainanese Chicken Rice at Blk 653A Punggol Drive is that it consistently receives strong negative feedback regarding staff attitude and service.

Multiple reviews highlight instances of staff being rude, dismissive, and unhelpful when customers ask basic questions about the menu or express concerns.

There are also reports of undercooked chicken being served, with staff allegedly brushing off customer health concerns.

While some reviews briefly mention the food itself as 'decent' or 'good', the overwhelming sentiment is that the poor service significantly detracts from the experience.

The Punggol outlet at Blk 301 is cited as having better service, even when busy.

We'd recommend avoiding this particular Boon Chiang outlet due to the repeated and severe service complaints.

Score: 15 · 3 sources

What customers say

Public sentiment for Boon Chiang Hainanese Chicken Rice at Blk 653A Punggol Drive is overwhelmingly negative, primarily due to consistently poor staff attitude and service, particularly from an older male staff member.

Customers report rude and dismissive interactions when asking questions or ordering, leading to a highly unpleasant experience.

While some acknowledge the chicken rice itself can be decent, the negative service and concerns about undercooked chicken overshadow any positive aspects, causing many to vow not to return.

poor staff attitude/rude serviceundercooked chicken concernsinconsistent food presentation/packagingdecent chicken rice (despite issues)
5% positive5% neutral90% negative

Google Reviews

★★★★Ho Karin· 3 months ago

This stall service is really damn bad ! Actually i patronise few times. Previous staff still okay but still Got room to improve. This time this 2 staff is ridiculous! When I ask some question and they…

★★★★Tan Suerynn· 3 months ago

If i can leave 0 star review i would put it as 0 star! Uncle has a very bad attitude! Just look at how he served my chicken rice when i said i was eating here. ABSOLUTELY OUTRAGEOUS. Always picking a…

★★★★★Dann Ziq· 5 months ago

There were pieces of the chicken cutlet that does not look fully cooked. Unlike beef, there is no medium rare for chicken meat, so i went back and informed the counter staff (an old uncle with oily bl…

Reviews from Google

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