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Burger King IMM
2 Jurong East Street 21, #01 - 51, Singapore 609601
Well-known fast-food chain serving grilled burgers, fries & shakes.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 40 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 29 May 2026
Our take: Burger King IMM generally offers the standard fast-food experience, with some reviewers praising its cleanliness, spaciousness, and ease of ordering.
However, a recurring theme in recent feedback points to significant operational issues.
Multiple customers report wait times exceeding 30 minutes, even for a fast-food establishment, and attribute this to understaffing and overworked employees.
This has led to cold food, burnt patties, and missing items in orders, causing considerable inconvenience and frustration.
While some experiences are positive, the inconsistency in service and food quality, particularly during busy periods, is a concern.
We think the core Burger King menu is reliable, but the execution at this specific outlet appears to be hit-or-miss.
We'd advise managing expectations regarding wait times and double-checking orders before leaving.
Best for those who are not in a rush and can tolerate potential service hiccups.
Wait time
30+ minutes during peak hours
Price
Below $10/person
Score: 40 · 5 sources
What customers say
Customers at Burger King IMM frequently experience long wait times, often exceeding 30 minutes, due to perceived understaffing, leading to cold or burnt food items like onion rings and beef patties.
While some praise the outlet's cleanliness, spaciousness, and good service, others report missing items from their orders, causing inconvenience and questioning staff training and feedback responsiveness.
Google Reviews
Lols. Waited more than 30 mins for food in a fast food place. Onion rings were cold. Maybe the management wants to look into employing more staff. Staffs are all overworked and tired looking.
Bought dinner at this burger king IMM outlet. Once at home, I found a item missing, a taro pie to be exact. For sure I dont have the time to turn back to claim the missing item. My question for burger…
Clean Neat Bright Easy entry Menu items easy to order Fast food Good service Really king of all burger ! 🍔
Food and service is great. The branch is spacious and many seats available
Lowkey yall need to hire more staff here!! i waited like 30 minutes for my burger and i saw the staff there were understaffed and looked tired, so i gave the benefit of doubt. but damn bro i got my fo…
Reviews from Google
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