Cat & the Fiddle Cakes - Ubi (HQ)

★ 4.1(291)on Google$$geylang

1 Ubi View, #01-03A Focus One, Singapore 408555

TakeoutDelivery

Website 9296 7230

Opening Hours

Today (Monday)9:00 AM – 7:00 PM

STAMPEDE Score

Moderate confidence

C+Worth a visit

Score: 65 / 100

Consistency50

Food quality60

Value for money75

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

Our take: Cat & the Fiddle at Ubi HQ is primarily a collection point for online orders, and reviews highlight the efficiency of this process.

We note consistent praise for the customer service team, particularly in handling order changes and redemptions, even during peak seasons.

The staff at the HQ are also commended for assisting walk-in customers with online ordering.

While the brand packaging and overall presentation receive positive remarks, the cakes themselves draw mixed opinions.

Some find them delicious, citing the red velvet cake and overall value, especially compared to cafe slices.

However, others report an 'artificial after taste' and a 'doughy' texture across various flavours, including the Mao Shan Wang Durian Cheesecake.

Delivery service appears to be an area for improvement, with complaints about missed time slots and poor driver communication.

We'd recommend self-collection at the HQ for a smoother experience.

Verdict: Best for pre-ordered cake collection, especially if you value good customer service and are willing to self-collect.

Signature

Mao Shan Wang Durian Cheesecake

Price

$$ ($15-25/person)

Score: 65 · 5 sources

What customers say

Customers generally appreciate Cat & the Fiddle Cakes - Ubi (HQ) for its helpful and patient staff, particularly when assisting with online orders and customer service inquiries.

While many find the cakes, like the Red Velvet, delicious and reasonably priced, especially during promotions, some customers express disappointment with an artificial aftertaste and doughy texture in certain flavors, including the Mao Shan Wang Durian Cheesecake.

Delivery service is a recurring pain point, with issues around missed time slots and poor service recovery, leading some to prefer self-collection.

Helpful and patient staffArtificial taste/doughy texture in some cakesReasonable pricing/value for moneyPoor delivery serviceEfficient online ordering/self-collection

60% positive20% neutral20% negative

Google Reviews

★★★★★Hun Beng Tan· 3 months ago

Regret for not asking for his name who attended to 3m. He was very helpful as I walked in to order without knowing they only accept online order only. He helped me through the whole process of online…

★★★★★Monda S.· a year ago

I love their brand packaging. Bravo for sticking to the theme! I liked their membership promotion of a free cake. The presentation, experience of receiving the cake, and opening the box was good. The…

★★★★★Syed Muhamad· 5 months ago

I bought the red velvet cake. It was delicious. Order it online and self collection at the HQ.

★★★★★Kathleen Tan· 5 months ago

Very happy with the customer service team whom I contacted over email. I wrote in as I wanted to redeem a logcake gifted to me but it was sold out, and the CS team has been so prompt and helpful. Thei…

★★★★★Muhd Firdauz· 6 months ago

Dont understand the bad reviews here at all. First of all for the size of cheese cake, the price is reasonable even more worth it during promotion, better than getting a slice from a cafe for $8-10. N…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

✨ Verified businesses get weekly AI-refreshed content, editorial reviews, and the full marketing suite. Claim this business to unlock.