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Cat & the Fiddle Cakes - Ubi (HQ)
1 Ubi View, #01-03A Focus One, Singapore 408555
Cat & the Fiddle Cakes in Geylang specializes in desserts at their headquarters location on Ubi View. The spot draws customers seeking mid-range sweet treats and has accumulated a 4.1 rating across nearly 300 reviews.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 65 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
Our take: Cat & the Fiddle at Ubi HQ is primarily a collection point for online orders, and reviews highlight the efficiency of this process.
We note consistent praise for the customer service team, particularly in handling order changes and redemptions, even during peak seasons.
The staff at the HQ are also commended for assisting walk-in customers with online ordering.
While the brand packaging and overall presentation receive positive remarks, the cakes themselves draw mixed opinions.
Some find them delicious, citing the red velvet cake and overall value, especially compared to cafe slices.
However, others report an 'artificial after taste' and a 'doughy' texture across various flavours, including the Mao Shan Wang Durian Cheesecake.
Delivery service appears to be an area for improvement, with complaints about missed time slots and poor driver communication.
We'd recommend self-collection at the HQ for a smoother experience.
Verdict: Best for pre-ordered cake collection, especially if you value good customer service and are willing to self-collect.
Signature
Mao Shan Wang Durian Cheesecake
Price
$$ ($15-25/person)
Score: 65 · 5 sources
What customers say
Customers generally appreciate Cat & the Fiddle Cakes - Ubi (HQ) for its helpful and patient staff, particularly when assisting with online orders and customer service inquiries.
While many find the cakes, like the Red Velvet, delicious and reasonably priced, especially during promotions, some customers express disappointment with an artificial aftertaste and doughy texture in certain flavors, including the Mao Shan Wang Durian Cheesecake.
Delivery service is a recurring pain point, with issues around missed time slots and poor service recovery, leading some to prefer self-collection.
Google Reviews
I ordered the Milo Dinosaur Cheesecake from Cat & the Fiddle Cakes – Ubi (HQ) through Foodpanda and had a wonderful experience. The cake arrived well-packed and in perfect condition, with the freshnes…
Oreo cheesecake from Cake and the Fiddle is among the best I have tried! A crowd favourite with our family! It's super yummy yet not too sweet. Especially tasty like ice cream when put in freezer ( af…
Terrible customer service. I ordered cake 1 for 1 on today 10AM and select the pickup location at Ubi HQ and is same date. When I reach there the staff tell me is collect from city square branch and…
I was quite disappointed with my recent experience. I ordered two cakes online under a single receipt and, upon personal pick-up, I informed the staff that I needed two cooler bags since the cakes wer…
Very happy with the customer service team whom I contacted over email. I wrote in as I wanted to redeem a logcake gifted to me but it was sold out, and the CS team has been so prompt and helpful. Thei…
Reviews from Google
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