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CHAGEE orchardgateway

4.6(2,125)on Googleorchard

277 Orchard Rd, #01-18 orchardgateway, Singapore 238858

TakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)9:00 AM – 10:00 PM

STAMPEDE Score

Moderate confidence
BSolid

Score: 75 / 100

Atmosphere60
Queue wait70
Food quality80

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 30 May 2026

Our take: CHAGEE at Orchardgateway generally receives high marks for its efficient service and friendly staff, even during busy periods.

We note consistent praise for the speed of drink preparation, with some customers reporting their orders were ready in as little as 15 minutes despite a high volume of concurrent orders.

The DaHongPao and Peach Oolong are frequently mentioned as standout choices, offering a more refined taste than typical milk teas.

However, seating can be a significant issue, with many finding it difficult to secure a spot due to limited availability and customers lingering after finishing their drinks.

We also observed an isolated report of payment issues and extended wait times for early morning orders, suggesting potential operational kinks during less conventional hours or for specific promotions.

Despite these minor points, the overall sentiment points to a well-run establishment with a focus on customer experience and drink quality.

Verdict: A solid choice for a quick, quality tea, but be prepared for potential seating challenges during peak times.

Signature

DaHongPao

Best time

Avoid peak hours if you want a seat

Wait time

15-35 minutes during busy periods

Score: 75 · 5 sources

What customers say

CHAGEE orchardgateway generally receives high praise for its efficient service and friendly, attentive staff, even during peak hours.

Customers appreciate the quick preparation of drinks like DaHongPao and Peach Oolong, noting their refined taste.

However, some experiences highlight operational issues such as stock shortages, payment problems, and significant delays in drink preparation, particularly during opening hours or special promotions, alongside a lack of seating.

Efficient and quick serviceFriendly and helpful staffRefined drink taste (DaHongPao, Peach Oolong)Operational issues (stock, payment, delays)Limited seating availability
70% positive10% neutral20% negative

Google Reviews

★★★★★tan ting xian· 3 months ago

I had such a great experience at CHAGEE - Orchardgateway! The service was truly excellent — the staff were friendly, attentive, and handled orders with impressive professionalism. Even during busy per…

★★★★★Chung Han Chua· 3 months ago

Had the DaHongPao and the Peach Oolong at this branch. The customer experience was very good, asked for a recommendation and made it very easy to order. It's a much more refined and smooth taste than…

★★★★★Mary· 3 months ago

very quick and efficient service, while i was paying the board states processing 64 drinks but it took merely 15mins for my drink to finish. the drink was quite good. however i feel they should provid…

★★★★★Rick Takeshita· 5 months ago

Went exactly at 5min b4 9am opening. 2nd day still lots of things were sold out(went 1st day too and ALL were out). Only plushie left. Problems with cc payment. Took over 35min for drink even if i was…

★★★★★Samantha Wong· 3 months ago

Staff was really friendly and assisted us with our order. They let us sample the CNY special camelia oolong. Really nice floral notes. Would come back again!

Reviews from Google

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