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Cream In A Cup
678 Hougang Ave 8, #01-515, Singapore 530678
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 45 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 30 May 2026
We think Cream In A Cup offers a standard gelato experience, with several reviewers noting the ice cream itself is average and likely sourced from a supplier.
The golden vanilla at $4.50 is highlighted as a decent option.
However, a recurring theme in customer feedback points to significant service issues, particularly with an unwelcoming and inattentive male staff member, even during quiet periods.
This has led to a perceived lack of hospitality, with customers feeling ignored or unwelcome upon entry.
While the ambiance is described as cozy, the overall experience is often marred by these service shortcomings and a lack of basic amenities like serviettes or accessible water.
We'd recommend Cream In A Cup only if you're in the immediate Hougang area and simply need a quick, no-frills ice cream fix, but be prepared for potentially indifferent service.
Signature
golden vanilla ($4.50)
Best time
late evening
Price
$$ ($4.50+ per scoop)
Score: 45 · 5 sources
What customers say
Cream In A Cup receives mixed reviews, with a significant portion of feedback focusing on inconsistent and often unwelcoming staff interactions, particularly from a male staff member.
While some find the gelato and beverages to be average or decent, specific flavors like Dark Chocolate and Lemon Tart are noted as disappointing.
The ambiance is generally described as cozy but lacking, with suggestions for improvements like background music.
Google Reviews
NOT BLACK FACE, NOT UNFRIENDLY Just to clarify, the staff wasn't unhappy or had a bad attitude. It was just him being in man mode. Imagine serving a near to empty cafe on a Saturday night all by your…
1st time here and went to the shop around 9pm and it was empty. We were the only customers. The male staff upon seeing us entered, gave us a very unwelcoming vibe. As if we not suppose to enter the sh…
Was waiting for a friend close by and hence I hopped in here for a Milo mocha. My first beverage try in Singapore is here 😎. Cozy dessert place amongst the HB building in this residential place. G…
16/August/2025 Had a single scoop of golden vanilla ($4.50), was quite good. I'll be back to try their other flavours on the menu
For a place that was very quiet at the time of our visit, I was hoping for a warmer and more attentive experience. I visited with my family and we were the only customers, yet the staff member appeare…
Reviews from Google
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