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Délifrance - Sengkang General Hospital

4.6(348)on Google$$coffeesengkang

110 Sengkang E Wy, #01-01, Singapore 544886

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)8:00 AM – 8:00 PM

STAMPEDE Score

Moderate confidence
BSolid

Score: 75 / 100

Queue wait60

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

Our take on Délifrance at Sengkang General Hospital highlights a consistent theme: exceptional customer service, particularly from a staff member named Sheela.

Multiple reviews commend her for being friendly, attentive, patient, and professional, even during busy periods with long queues.

Customers report that she handles orders with speed and accuracy, and goes above and beyond with service recovery, such as preparing a custom pasta dish when Mac and Cheese was unavailable, or offering complimentary items for forgotten orders.

This level of service significantly enhances the customer experience, especially in a high-pressure environment like a hospital.

While specific menu items aren't detailed, the focus is clearly on the positive interactions with staff.

We think this outlet is a reliable choice for those seeking a pleasant and efficient dining experience, particularly if you value strong customer service.

Best for a quick, well-managed meal, even if there's a queue.

Wait time

Expect potential queues during peak hours, but staff are noted for managing them efficiently.

Price

$$ ($15-25/person)

Score: 75 · 5 sources

What customers say

Customers consistently praise the Délifrance outlet at Sengkang General Hospital, particularly highlighting the exceptional service provided by staff member Sheela.

She is frequently commended for her friendly, attentive, and patient demeanor, even during busy periods with long queues.

Patrons appreciate her proactive approach to service recovery, such as offering alternative dishes and complimentary items when orders are unavailable or delayed, contributing to a positive and welcoming atmosphere.

exceptional staff service (Sheela)proactive service recoveryfriendly and welcoming atmosphereefficiency despite long queues
100% positive0% neutral0% negative

Google Reviews

★★★★★sophia gan· 3 months ago

Had a great experience here thanks to Sheela and another server who assisted us today. Both were friendly, attentive, and very patient, making sure we were comfortable and well taken care of throughou…

★★★★★Phua Poh Cheng· 2 months ago

I am writing to formally commend Ms Sheela for her outstanding customer service at your Sengkang Hospital branch on 4 March 2026. During a period of heavy foot traffic and a notably long queue, Ms Sh…

★★★★★Melvin Ho· 7 months ago

Item Mac and Cheese was not available but my order was taken and paid. Manager Sheela automatically suggested that she prepared a special dish of pasta made to the likes of Mac and Cheese. Very good a…

★★★★★Alice Tan· 7 months ago

Today morning came to sengkang hosptial outlet I was warmly welcome by your staff name Sheela while she was busy she nicely tell me wait for a minute,I reply her back no worries I able to wait. I love…

★★★★★Sue Salleh· 4 months ago

Visited delifrance outlet at Sengkang hospital , was greeted by Sheela and the Malay lady really made my day with their warm service, despite the long queue! Keep it genuine and sincere 💓it's awesome…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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