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Delifrance Singapore Pte Ltd
10 Pandan Cres, Singapore 128466
Delifrance Singapore Pte Ltd is a cafe located at 10 Pandan Crescent in Clementi, offering mid-range dining. The venue has garnered 12 reviews on Google with a rating of 2.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 15 / 100
Based on 4 data points · Updated 1 month ago
Editor’s Note
Last updated 3 Aug 2026
Our take: Delifrance at 10 Pandan Crescent in Clementi appears to be struggling with fundamental service issues, based on consistent feedback.
We've noted multiple complaints regarding unhelpful staff attitudes and a lack of responsiveness from HQ when issues are raised.
Specific examples include a customer being denied a kid's meal without the child present, despite purchasing an adult portion for $12 that was described as 'pathetic' in size.
There are also reports of cold food delivery, including pizzas, and a lack of communication regarding delivery status.
The overall atmosphere is frequently described as unfriendly.
We think the core problem lies in customer service and operational consistency, rather than the food itself, which is generally described as 'so-so'.
For a brand operating in a competitive F&B landscape, these issues are significant.
We'd advise against visiting this outlet if you prioritise attentive service and a pleasant dining experience.
Price
$$ ($12+/person)
Score: 15 · 4 sources
What customers say
Customer sentiment for Delifrance Singapore is predominantly negative, with recurring issues around staff unfriendliness and poor service, particularly at the Lot 1, Westmall, and JEM branches.
While one positive experience highlighted excellent service at the Suntec branch, many customers reported cold food delivery, unsatisfactory portion sizes (especially for children's meals), and a general lack of customer-centric policies.
The overall perception is that the brand prioritizes profit over common sense and customer satisfaction.
Google Reviews
Super lousy service from Delifrance HQ. Had sent in an enquiry & despite reminder, there's not even a courtesy response to clarify the matter. The food is so so, but with poor attitude, it would not…
Pathetic food, pathetic serving and ridiculous policies. Went to takeaway pasta at the Westmall branch for my 2yr old as she wanted pasta. Was told I couldn’t buy a kid’s meal because they needed to s…
A not very friendly atmosphere and when I ordered a tea set foe delivery,food arrived as cold including pizzas and all which should be consumed hot.The orange juice contained some weird hair like subs…
My bad experience is the team members is not friendly .i talk nicely to her to clear she answer me back in high tone delifrance in lot 1 indian lady iam not happy ..i understand she busy i ask if she…
Reviews from Google
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