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Din Tai Fung @ Jem
50 Jurong Gateway Rd, #02 - 07, Singapore 608549
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 65 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 30 May 2026
Our take: Din Tai Fung at JEM maintains the brand's reputation for consistent xiao long bao, which remains a highlight.
The open-kitchen concept adds to the dining experience, allowing patrons to observe the meticulous dumpling preparation.
Service is generally praised, with some staff members noted for their attentiveness, even during busy periods.
However, several diners have pointed out inconsistencies in dish quality, with the fried rice sometimes described as too wet and the chicken soup as diluted compared to previous standards.
The prawn pancake has also reportedly lost some of its crispiness.
We also note concerns about slow food delivery, with some main courses arriving before appetizers, and significant wait times for individual dishes like fried rice.
We'd recommend managing expectations regarding the consistency of non-dumpling items.
Best for a reliable xiao long bao fix, but be prepared for potential service lags and variable dish quality, especially during peak hours.
Signature
xiao long bao
Best time
avoid peak lunch/dinner hours, especially weekends
Wait time
can be 30+ minutes for fried rice during busy periods
Price
$$ ($15-25/person)
Score: 65 · 5 sources
What customers say
Din Tai Fung @ Jem generally offers a reliable dining experience, with customers appreciating the consistent quality of the xiao long bao and the lively open-kitchen atmosphere.
Service is often commended, with specific mentions of attentive and hospitable staff.
However, some patrons note a decline in the quality of certain dishes like the prawn fried rice and chicken soup, and operational issues such as slow, staggered food delivery and understaffing, particularly during peak hours, lead to dissatisfaction.
Google Reviews
The dishes were served pretty quickly, which is always a plus. That said, the fried rice with prawns could be better. It was a little too wet for my liking. I usually order the chicken soup with noodl…
We visited Din Tai Fung (鼎泰丰) at JEM on the 3rd day of CNY for dinner. The atmosphere was lively and welcoming, and we liked the open-kitchen concept where we could watch the chefs meticulously hand-f…
Very sloppy way of serving food. They serve one dish at a time, bit by bit, they likely cook in batches so if you are not part of the batch, your food will come super slow. I waited 30 mins for my fri…
Impressed with this outlet, the service by the staffs esp a male server in black was immaculate, he was attentive and hospitable! Food was delicious too.
Long queue during weekends(not sure why the hype), came with family, ate and didn't find it worth the queue. It was during lunch hour, although there were no queue it was half filled. Our main course…
Reviews from Google
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