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Domino's Pizza Bedok Reservoir

3.5(191)on Google$$pizzabedok

Blk 631 Bedok Reservoir Rd, #01-972, Singapore 470631

Delivery, carryout & dine-in chain offering a wide range of pizzas, plus a variety of other dishes & sides.

Dine-inTakeoutDelivery

Opening Hours

Today (Monday)10:30 AM – 11:00 PM

STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 20 / 100

Queue wait10
Food quality20
Value for money20

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 30 May 2026

We think Domino's Pizza Bedok Reservoir struggles with consistent service and order accuracy.

Multiple reports highlight issues with extremely long delivery times, cold and incorrect orders, and a lack of responsiveness from staff when customers try to follow up.

One customer waited over two hours for a cold, soggy pizza, while another received the wrong pizza entirely, with no resolution from the store.

There are also concerns about orders placed via their app not being fulfilled, yet still charged.

On the product side, the Thin Crust Classified Chicken Pizza is noted as a family favourite, suggesting that when orders are correct and timely, the food can be enjoyable.

However, the Hand Tossed crust for the Hawaiian pizza was described as doughy and not meeting expectations.

We'd advise extreme caution when ordering from this outlet, particularly during busy periods or late at night.

The operational inconsistencies make it a risky choice for a reliable meal.

Signature

Thin Crust Classified Chicken Pizza

Best time

Avoid peak hours, especially evenings and late night

Wait time

Expect significant delays, potentially 1.5-2 hours or more during busy periods

Score: 20 · 5 sources

What customers say

Domino's Pizza Bedok Reservoir frequently disappoints customers with significant delivery delays, unfulfilled orders, and cold, incorrect, or uncut pizzas.

While some customers enjoy the Thin Crust Classified Chicken, issues like receiving the wrong pizza flavor (e.g., all beef pepperoni) or doughy Hand Tossed crusts are common.

The outlet's customer service is consistently criticised for unresponsiveness via phone and unhelpful staff attitudes, particularly when addressing order problems or refund requests.

Significant delivery delays & unfulfilled ordersIncorrect or poor quality pizza (cold, soggy, uncut, wrong crust/flavour)Unresponsive phone lines & unhelpful staffPreference for Thin Crust Classified Chicken
10% positive0% neutral90% negative

Google Reviews

★★★★Clarisse Chen· 7 months ago

I ordered via foodpanda app at 6.42pm on 26 Oct 2025. The app showed that delivery timing would take 20-25 mins, but I didn’t expect the order to be delivered by domino’s staff instead after finalisin…

★★★★aa mehrunnisa· 5 months ago

Ordered on food panda two different pizza flavour.but.recd both beef pepperoni. Two of the kids cannot eat beef..called number on food panda page so many times no answer. Visited branch to give feedba…

★★★★Khushi Sharma· 6 months ago

I ordered a pizza last night at 1:25am from their app, my pizza never got delivered and I stayed up for 2 hours plus. Furthermore, when I called the staff the next day at this outlet they were extreme…

★★★★jayden· a year ago

Thin crust classified chicken as all time favourites of mine and my family! Tried the Hawaiian pizza with hand tossed variation this time round too and isn't as expected, it's quite doughy and you can…

★★★★Adam Cannot Say· 2 years ago

Ordered for take out at 650pm Arrived store at 720pm Told to wait another 1.5hrs Came back to the store at 930pm Received pizza with New York crust instead of the selected Hand toss crust, COLD and UN…

Reviews from Google

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