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Domino's Pizza Choa Chu Kang
Blk 253 Choa Chu Kang Ave 1, #01-01 Keat Hong Shopping Centre, Singapore 680253
Delivery, carryout & dine-in chain offering a wide range of pizzas, plus a variety of other dishes & sides.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 10 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 30 May 2026
Our take: This Domino's outlet in Choa Chu Kang consistently receives low ratings, primarily due to significant issues with order accuracy and customer service.
Multiple reports detail incorrect pizza orders, including wrong crust types and missing items, even when customers have paid extra for specific modifications.
The most frequent and concerning complaint is the inability to contact the store by phone to rectify these errors, leaving customers with no recourse.
There are also reports of cold deliveries and extremely slow service, with one particularly severe account mentioning rude and threatening staff behaviour.
While Domino's generally offers a wide range of pizzas and sides, this specific branch appears to struggle with basic operational standards.
We'd advise caution when ordering from this location, especially for time-sensitive meals or if specific order customisations are crucial.
Price
$$ (Moderate)
Score: 10 · 5 sources
What customers say
Customers at Domino's Pizza Choa Chu Kang frequently report receiving incorrect orders, with pizzas arriving cold or with the wrong crusts and toppings.
A significant issue is the inability to contact the store via phone for order rectification or customer support, leading to frustration, especially for time-sensitive meals.
Additionally, there are serious complaints about extremely rude and impolite staff, including threats and swearing, which have escalated to police involvement.
Google Reviews
I have made an online order yesterday 9/3/26 for delivery at 18:30. While prompt delivery, the outlet has missed out on one of the pizzas: 12” hand tossed chili chicken The delivery driver had dropp…
Wrong order received: What we ordered: - smoky peppmushroom (classic hand tossed) - classic chicken (+$8 mozzarella cheesy crust) What we got: - smoky peppmushroom (crunchy thin crust). the pepper w…
Really terrible delivery. Got wrong order and to top things off, the pizza came cold. We ordered the new la carbonara but got some other pizza instead. Tried to call the store multiple times to rectif…
The food was served very slowly, and you couldn't ask questions. The staff were extremely rude and impolite, even swearing and threatening to hit people. The male employee in particular had tattoos on…
Lousiest outlet in Singapore. Staff there always minding their own business. Cant even get a simple order right. Try calling their outlet they won’t pickup the damn phone. Bullshit service
Reviews from Google
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