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Domino's Pizza Hillview
1 Hillview Rise, #01-03, Singapore 667970
Delivery, carryout & dine-in chain offering a wide range of pizzas, plus a variety of other dishes & sides.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 20 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 29 May 2026
We've observed a concerning pattern of operational issues at Domino's Pizza Hillview.
Multiple reports highlight significant order inaccuracies, with customers receiving incorrect pizzas, missing items, or even boxes with only a single slice.
This suggests a systemic problem with order fulfillment and quality control.
Furthermore, cleanliness standards and staff professionalism have been called into question, with descriptions of an unclean store and rude, dismissive employees.
While one review commends a specific staff member, Cheryl Soh, for her exceptional effort during a staffing shortage, this positive feedback inadvertently underscores the broader management and staffing challenges faced by this outlet.
The inability to reach the store by phone for order inquiries or issues, coupled with cold and delayed deliveries, further points to a lack of effective customer service.
We advise caution for anyone considering this location, particularly for time-sensitive or important orders.
It appears to be a high-risk option for a reliable pizza experience.
Price
PRICE_LEVEL_MODERATE
Score: 20 · 5 sources
What customers say
Customer sentiment for Domino's Pizza Hillview is predominantly negative, driven by significant order inaccuracies, missing items, and poor service.
Several customers reported receiving incorrect pizzas, missing entire orders, or finding only a single slice in a box.
The store also faces severe criticism for visible uncleanliness, neglected hygiene, and rude, unprofessional staff behavior.
However, one positive experience highlighted exceptional dedication from a single kitchen staff member, Cheryl Soh, who managed high demand alone during a festive period.
Google Reviews
I placed a scheduled pickup order at 4pm for 5pm collection, ordering a total of 6 pizzas. I arrived at 5pm despite the heavy rain, collected the pizzas, and went straight home. When I reached home,…
I order in store for takeaway and they give a pizza box with one slice only. Very disappointed with there service and when call them they angry and didn’t apologise. Very disappointed with their servi…
I am genuinely shocked by the level of mismanagement at this location. The store was visibly unclean, poorly maintained, and operating far below what any reasonable customer would expect from an estab…
I would like really to compliment Cheryl Soh, kitchen staff at Domino's Hillview Outlet! On February 19, being 3rd day of Lunar New Year, I was very surprised when I visited the outlet to witness Che…
I just don't understand why they never pick the phone? I ordered pizza from official website, waited 2 hours without any notice. I had no option to even cancel the order on the website, the store neve…
Reviews from Google
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