More in Bukit Batok
Is this your business?

Claim this listing to add loyalty, POS, and marketing tools.

Claim this business

Domino's Pizza Hillview

2.7(243)on Google$$pizzabukit batok

1 Hillview Rise, #01-03, Singapore 667970

Delivery, carryout & dine-in chain offering a wide range of pizzas, plus a variety of other dishes & sides.

Dine-inTakeoutDelivery

Opening Hours

Today (Monday)10:30 AM – 11:00 PM

STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 20 / 100

Atmosphere10
Queue wait20
Consistency10
Food quality20
Value for money10

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

We've observed a concerning pattern of operational issues at Domino's Pizza Hillview.

Multiple reports highlight significant order inaccuracies, with customers receiving incorrect pizzas, missing items, or even boxes with only a single slice.

This suggests a systemic problem with order fulfillment and quality control.

Furthermore, cleanliness standards and staff professionalism have been called into question, with descriptions of an unclean store and rude, dismissive employees.

While one review commends a specific staff member, Cheryl Soh, for her exceptional effort during a staffing shortage, this positive feedback inadvertently underscores the broader management and staffing challenges faced by this outlet.

The inability to reach the store by phone for order inquiries or issues, coupled with cold and delayed deliveries, further points to a lack of effective customer service.

We advise caution for anyone considering this location, particularly for time-sensitive or important orders.

It appears to be a high-risk option for a reliable pizza experience.

Price

PRICE_LEVEL_MODERATE

Score: 20 · 5 sources

What customers say

Customer sentiment for Domino's Pizza Hillview is predominantly negative, driven by significant order inaccuracies, missing items, and poor service.

Several customers reported receiving incorrect pizzas, missing entire orders, or finding only a single slice in a box.

The store also faces severe criticism for visible uncleanliness, neglected hygiene, and rude, unprofessional staff behavior.

However, one positive experience highlighted exceptional dedication from a single kitchen staff member, Cheryl Soh, who managed high demand alone during a festive period.

Order inaccuracy and missing itemsPoor staff professionalism and rudenessStore cleanliness and hygiene issuesUnanswered phone calls and delivery delays
10% positive5% neutral85% negative

Google Reviews

★★★★Mr Chill· 3 months ago

I placed a scheduled pickup order at 4pm for 5pm collection, ordering a total of 6 pizzas. I arrived at 5pm despite the heavy rain, collected the pizzas, and went straight home. When I reached home,…

★★★★Abid Hussain· 3 months ago

I order in store for takeaway and they give a pizza box with one slice only. Very disappointed with there service and when call them they angry and didn’t apologise. Very disappointed with their servi…

★★★★soheil haddad· 3 months ago

I am genuinely shocked by the level of mismanagement at this location. The store was visibly unclean, poorly maintained, and operating far below what any reasonable customer would expect from an estab…

★★★★★安琪ンーじ登辉· 3 months ago

I would like really to compliment Cheryl Soh, kitchen staff at Domino's Hillview Outlet! On February 19, being 3rd day of Lunar New Year, I was very surprised when I visited the outlet to witness Che…

★★★★늘지금처럼· a year ago

I just don't understand why they never pick the phone? I ordered pizza from official website, waited 2 hours without any notice. I had no option to even cancel the order on the website, the store neve…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

✨ Verified businesses get weekly AI-refreshed content, editorial reviews, and the full marketing suite. Claim this business to unlock.