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Domino's Pizza Jalan Malu Malu
59B Jln Malu-malu, Singapore 769674
Delivery, carryout & dine-in chain offering a wide range of pizzas, plus a variety of other dishes & sides.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 10 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 30 May 2026
We've observed consistent and severe operational issues at this Domino's outlet, particularly concerning order fulfillment and customer communication.
Multiple reports detail orders placed via third-party apps and the Domino's website not being acknowledged or delivered, leading to extended wait times of up to two hours.
Customers frequently cite an inability to reach the store by phone, with calls ringing unanswered or staff claiming not to hear them.
When issues are raised in person, the response often lacks apology or compensation, with staff attributing problems to 'glitches' and directing customers to online refund processes.
Beyond service, there are complaints about food quality and portioning, specifically the 'Classified Chicken pizza' and 'Mac & Cheese pizza' arriving with minimal toppings and sparse cheese, not matching advertised images.
While the brand offers a wide range of pizzas and sides, the current execution at this location appears to fall short of basic expectations for both product and service.
We advise extreme caution when ordering from this outlet.
It is not a reliable option for timely or accurate food delivery.
Signature
Classified Chicken pizza
Wait time
Expect significant delays for delivery and pick-up, potentially 1-2 hours beyond quoted times.
Price
$$ ($25-50 for two pizzas)
Score: 10 · 5 sources
What customers say
Customers at Domino's Pizza Jalan Malu Malu frequently report significant issues with order fulfillment and customer service, particularly regarding unacknowledged or extremely delayed deliveries, especially during peak times like fasting month.
There are recurring complaints about the restaurant being unreachable by phone, forcing customers to visit in person to resolve issues.
Additionally, several patrons express disappointment with the quality and portion sizes of specific items like the Classified Chicken pizza and Mac & Cheese, noting discrepancies from advertised images.
Google Reviews
By far the worst experience from a food establishment. 1. Why would this franchise put up their shop on foodpanda but do not have any means to acknowledge the order with the usual physical machine? “…
I’d like to raise a concern regarding my recent order of Domino’s Classified Chicken pizza through Grab. The quality was extremely disappointing. It looked like a plain thin crust pizza with barely an…
Ordered via website. Order was supposed to be delivered by 7.10p.m. from Jln Malu Malu. By 7.20p.m. no food. Called the restaurant about 15 times.Rang endlessly without any answer. My children were wi…
Ordered pizza through dominos app, firstly the delivery guy went to the wrong place when i clearly added a note to come to my address, specifically. I ordered the new mac and cheese pizza with sausage…
Do not order from this Domino's Outlet. Waited for 2 hours for my order and had to go down personally to enquire just to find out that the system did not capture our foodpanda order. Ended our call wi…
Reviews from Google
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