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Domino's Pizza Jalan Malu Malu
59B Jln Malu-malu, Singapore 769674
Delivery, carryout & dine-in chain offering a wide range of pizzas, plus a variety of other dishes & sides.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 10 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
We've observed consistent and severe operational issues at this Domino's outlet, particularly concerning order fulfillment and customer communication.
Multiple reports detail orders placed via third-party apps and the Domino's website not being acknowledged or delivered, leading to extended wait times of up to two hours.
Customers frequently cite an inability to reach the store by phone, with calls ringing unanswered or staff claiming not to hear them.
When issues are raised in person, the response often lacks apology or compensation, with staff attributing problems to 'glitches' and directing customers to online refund processes.
Beyond service, there are complaints about food quality and portioning, specifically the 'Classified Chicken pizza' and 'Mac & Cheese pizza' arriving with minimal toppings and sparse cheese, not matching advertised images.
While the brand offers a wide range of pizzas and sides, the current execution at this location appears to fall short of basic expectations for both product and service.
We advise extreme caution when ordering from this outlet.
It is not a reliable option for timely or accurate food delivery.
Signature
Classified Chicken pizza
Wait time
Expect significant delays for delivery and pick-up, potentially 1-2 hours beyond quoted times.
Price
$$ ($25-50 for two pizzas)
Score: 10 · 5 sources
What customers say
Customers at Domino's Pizza Jalan Malu Malu frequently report significant issues with order fulfillment and customer service, particularly regarding unacknowledged or extremely delayed deliveries, especially during peak times like fasting month.
There are recurring complaints about the restaurant being unreachable by phone, forcing customers to visit in person to resolve issues.
Additionally, several patrons express disappointment with the quality and portion sizes of specific items like the Classified Chicken pizza and Mac & Cheese, noting discrepancies from advertised images.
Google Reviews
By far the worst experience from a food establishment. 1. Why would this franchise put up their shop on foodpanda but do not have any means to acknowledge the order with the usual physical machine? “…
Took over an hour and a half. They wouldn't answer the phone when we called to check. We knew it was finally delivered when we heard the delivery driver throw our meal at the door. Then we got wet bo…
Gave the wrong pizza order and the crust also is wrong. Nobody bothered answering the store hotline. Ordered pepperoni and gave Hawaiian. Regular crust for regular pizza then gave thin crust and large…
This is an extremely serious issue. Every single item delivered is incorrect, despite the receipt clearly listing the correct order. We paid an SIGNIFICANT amount of money to include extra toppings, y…
Ordered delivery thru their website. Delivery was marked delivered after about 1.5 hrs. But I didn't receive any delivery, tried calling their hotline multiple times, no answer. Walked over after 30 m…
Reviews from Google
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