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Domino's Pizza Jurong East
Blk 202 Jurong East Street 21, #01-115, Singapore 600202
Delivery, carryout & dine-in chain offering a wide range of pizzas, plus a variety of other dishes & sides.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 45 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
We've noted a recurring issue with order accuracy and delivery times at the Jurong East outlet.
Several reports indicate incorrect pizzas being delivered, such as a Romano Margherita order arriving as Beef Pepperoni.
There are also significant complaints about cold food and extended delivery waits, with one customer reporting a 1.5-hour delay for a cold order.
Communication seems to be a challenge, as calls often go unanswered.
However, for large, pre-ordered deliveries, the outlet appears to perform well.
One customer successfully received 24 pizzas, all fresh and hot, after ordering two days in advance.
This suggests that while individual orders and last-minute deliveries can be problematic, the kitchen can handle volume when given sufficient lead time.
We also see mentions of staff advising online ordering for pickups, indicating a preference for digital transactions over walk-in service.
Our verdict: Best for large, pre-scheduled orders where the kitchen has ample preparation time.
Avoid for spontaneous individual orders or if you're reliant on timely, accurate delivery without prior arrangement.
Best time
for large, pre-ordered deliveries
Price
$$ (Moderate)
Score: 45 · 5 sources
What customers say
Customer sentiment for Domino's Pizza Jurong East is mixed, with significant praise for large, pre-ordered deliveries arriving hot and on time, contrasting sharply with frequent complaints about incorrect orders, cold food from delayed deliveries, and inconsistent pizza crust thickness due to dough availability issues.
The outlet also faces criticism for poor phone responsiveness and a lack of dine-in options.
Google Reviews
Order no - 0681bca0-e17e-11f0-a46a-8ff41bdc83e4 Ordered Romano Margherita but we were delivered Beef Pepperoni Pizza. We like to get half of the money paid to be returned. Kindly dont send the vouche…
Would give zero stars if I can.. state that order has been delivered at 11.08am it is already 12.17 still nothing... call the outlet they say system error that is why it states delivered... wait awhil…
If Pizza dough finished, You should advice customers of it . The pizza I collected is not even half of the actual pizza thickness. Dough finished than should add some other food to balance the order…
Accidentally ordered @ 10.59pm before their closing at 11pm. But they were accommodating even tho they had already cleared up and was closing up. Very professional service by the 2 on shift on the 4…
The outlet was along my way home so dropped by. The staff told me to order online to pickups. There wasn't any walkin order or dine-in. Would be nice if they had. There's empty space outside for table…
Reviews from Google
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