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Domino's Pizza Jurong East
Blk 202 Jurong East Street 21, #01-115, Singapore 600202
Delivery, carryout & dine-in chain offering a wide range of pizzas, plus a variety of other dishes & sides.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 45 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 30 May 2026
We've noted a recurring issue with order accuracy and delivery times at the Jurong East outlet.
Several reports indicate incorrect pizzas being delivered, such as a Romano Margherita order arriving as Beef Pepperoni.
There are also significant complaints about cold food and extended delivery waits, with one customer reporting a 1.5-hour delay for a cold order.
Communication seems to be a challenge, as calls often go unanswered.
However, for large, pre-ordered deliveries, the outlet appears to perform well.
One customer successfully received 24 pizzas, all fresh and hot, after ordering two days in advance.
This suggests that while individual orders and last-minute deliveries can be problematic, the kitchen can handle volume when given sufficient lead time.
We also see mentions of staff advising online ordering for pickups, indicating a preference for digital transactions over walk-in service.
Our verdict: Best for large, pre-scheduled orders where the kitchen has ample preparation time.
Avoid for spontaneous individual orders or if you're reliant on timely, accurate delivery without prior arrangement.
Best time
for large, pre-ordered deliveries
Price
$$ (Moderate)
Score: 45 · 5 sources
What customers say
Customer sentiment for Domino's Pizza Jurong East is mixed, with significant praise for large, pre-ordered deliveries arriving hot and on time, contrasting sharply with frequent complaints about incorrect orders, cold food from delayed deliveries, and inconsistent pizza crust thickness due to dough availability issues.
The outlet also faces criticism for poor phone responsiveness and a lack of dine-in options.
Google Reviews
Order no - 0681bca0-e17e-11f0-a46a-8ff41bdc83e4 Ordered Romano Margherita but we were delivered Beef Pepperoni Pizza. We like to get half of the money paid to be returned. Kindly dont send the vouche…
The outlet was along my way home so dropped by. The staff told me to order online to pickups. There wasn't any walkin order or dine-in. Would be nice if they had. There's empty space outside for table…
Do not order from this outlet at all!! Was informed that delivery rider was out for delivery at 6.15pm but food only arrived at 7.45pm and was completely cold. Obviously rider went to do some personal…
If Pizza dough finished, You should advice customers of it . The pizza I collected is not even half of the actual pizza thickness. Dough finished than should add some other food to balance the order…
I ordered online 22 XL + 2 L pizzas for delivery. That's a huge delivery for the size of the place so did it 2 days in advance. The order was perfect. It arrived on time, the pizzas were all fresh and…
Reviews from Google
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