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Domino's Pizza Jurong
6 Jurong West Ave 1, #01-03, Singapore 649520
Delivery, carryout & dine-in chain offering a wide range of pizzas, plus a variety of other dishes & sides.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 20 / 100
Based on 5 data points · Updated 3 months ago
Editor’s Note
Last updated 3 Aug 2026
Our take on Domino's Pizza Jurong is that it presents significant operational inconsistencies, particularly concerning online orders and customer service.
Multiple reports highlight issues with delayed or undelivered items, with some customers experiencing two-hour delays and missing components like garlic cheese onion rings.
A recurring complaint is the difficulty in reaching the outlet by phone, with calls frequently going unanswered, even after payment deductions and order generation failures.
We also note reports of unhelpful and even dismissive staff interactions during in-store pickups and attempts to resolve order discrepancies.
While there's an isolated positive review regarding successful delivery, the overwhelming sentiment points to a lack of reliability and accountability.
We'd advise extreme caution when placing online orders or relying on their customer service for issue resolution.
This location appears to struggle with basic operational efficiency and customer engagement.
Verdict: Avoid if possible, especially for delivery or online orders requiring customer support.
Price
Moderate
Score: 20 · 5 sources
What customers say
Customer sentiment for Domino's Pizza Jurong is predominantly negative, with frequent complaints about extremely long delivery delays, missing items in orders, and a complete lack of responsiveness from staff when customers attempt to contact the outlet regarding issues.
Several customers also reported highly unprofessional and unhelpful in-store and phone service, including staff ignoring customers and dropping calls.
A minority of customers, however, reported satisfactory delivery experiences.
More content coming as we discover reviews and videos about this restaurant across the web.
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