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Domino's Pizza Sembawang
369 Sembawang Rd, #01-06 Sembawang Cottage, Singapore 758382
Delivery, carryout & dine-in chain offering a wide range of pizzas, plus a variety of other dishes & sides.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 20 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 29 May 2026
Our take: Domino's Pizza Sembawang generally offers a standard range of pizzas and sides.
While some customers report timely delivery and fresh, warm food, a significant number of reviews highlight severe operational issues.
We've seen multiple complaints about missing orders, uncontactable staff, and extremely long wait times, with some customers waiting over two hours for cold food.
There are also instances of orders being marked as 'completed' when they haven't been delivered, and issues with staff claiming invalid contact details despite customer proof.
These recurring problems suggest a struggle with order management and customer service, particularly during peak periods.
We think this outlet is best avoided if you're looking for reliable service or prompt delivery.
If you do order, be prepared for potential delays and the possibility of needing to follow up extensively.
Price
PRICE_LEVEL_MODERATE
Score: 20 · 5 sources
What customers say
Customer sentiment for Domino's Pizza Sembawang is predominantly negative, with numerous complaints about missing orders, extremely long wait times (up to 2 hours), and cold food upon delivery or pickup.
Many customers report significant difficulty contacting the store via phone, with calls going unanswered.
While some deliveries are timely and food is fresh and warm, these positive experiences are overshadowed by widespread operational issues, particularly concerning order fulfillment and customer service responsiveness.
Google Reviews
Ordered for delivery via GrabFood and my food came on time. Food is in good state and most importantly it's fresh & warm
Missing order and the store will not pick up the calls. Edits: Feedback form has been sent the same time as this comment (6 Mar, ard 8pm) but until now no one has reach out yet. Edit 2: (8 Mar 11am) T…
Waited 2 hours with the calls being declined and no news only for my already cold food to be left on the floor. Please do better. This is unsanitary. I even have a hook on the door to hang my food del…
Complaint to Domino’s Management I placed my order at 9:16pm, and the app reflected that it was already on the way. However, after waiting more than two hours, no delivery arrived. I tried calling th…
Ordered at 9:30pm. Marked 'completed' at 9:50pm. Called repeatedly. No pick up. LOL. Don't bother. Ridiculous service - why bother serving? Fyi this store was auto assigned by Dominos themselves throu…
Reviews from Google
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