Fresher Performance Meals

We see a split in customer experience, with some praising the taste and convenience, particularly for office lunches or busy days.

The 'chicken rice' is highlighted as fragrant, with smooth and tender white chicken.

Customers appreciate the retention of flavor and texture even after chilled storage, and the clear heating instructions.

Repeated buys include Jap beef curry, Thai basil beef, and chicken tomato puree.

However, there are significant concerns.

Some customers report issues with food quality, describing meat as tough and tasteless, and questioning the ingredients of items like 'Cauliflower Rice'.

There are also operational complaints regarding frequent menu item unavailability and missing items from delivery orders.

The resolution for missing items, in the form of credits, forces further purchases, which some find unsatisfactory.

We think this suggests inconsistency in both product and service delivery.

While the convenience factor is strong for those who have positive experiences, the reported quality and reliability issues are notable.

Best for those willing to risk inconsistency for the convenience of ready-to-eat meals, but be aware of potential service and quality issues.