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海底捞 Haidilao Hot Pot 313@Somerset
313 Orchard Rd, #04-23 to 24, Singapore 238895
海底捞 Haidilao Hot Pot operates a Chinese hot pot restaurant in Orchard at 313 Orchard Road. The upscale establishment serves interactive hot pot dining where diners cook ingredients tableside in broth.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 80 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
We think Haidilao Hot Pot at 313@Somerset offers a generally positive dining experience, particularly noted for its attentive service and fresh ingredients.
The new bak kut teh soup base comes highly recommended for those who enjoy herbal broths, while the tomato soup remains a consistent favourite.
During festive periods like Chinese New Year, the Lou Hei experience is elevated with well-trained staff and special touches like gold dust, making it a memorable occasion.
However, we note that service levels can fluctuate.
While many praise the staff's attentiveness and helpfulness, one reviewer experienced a thinly staffed weekday afternoon, leading to an average experience and a lack of typical Haidilao amenities like popcorn and dessert offerings.
The century egg porridge also appears to be light on ingredients.
Despite these inconsistencies, the soup stocks are generally flavourful and the condiment selection is wide, catering to various dietary preferences including vegan options.
Our verdict: A reliable choice for hot pot, especially during off-peak hours when service is more consistent.
Best for those who prioritise a comprehensive service experience and are willing to pay for it, but be prepared for potential variations in service quality during less busy times.
Signature
bak kut teh soup base
Best time
weekday afternoon
Wait time
no wait during weekday afternoon
Price
Expensive
Score: 80 · 5 sources
What customers say
Haidilao Hot Pot 313@Somerset generally receives high praise for its exceptional service, with staff often going above and beyond, particularly during special events like Chinese New Year Lou Hei ceremonies and Christmas activities for children.
Customers appreciate the fresh ingredients and flavorful soup bases, including a highly recommended new bak kut teh option and the consistently good tomato soup.
While most experiences are positive, some patrons have noted inconsistencies in staffing levels and dessert offerings, with one reviewer mentioning a lack of popcorn and sparse ingredients in the century egg porridge during a weekday afternoon visit.
Google Reviews
Had Chinese New Year lunch here with friends. Ordered Lou Hei, with a variety of meat and vegetables. The highlight is the Lou Hei during Chinese New Year. The staff member was well trained to help w…
Whenever we don't know what to eat after work, Haidilao is always our go-to choice. The staff who regularly serve us always remember our preferences, which makes every visit feel warm and welcoming. S…
Me and my friends were here for a gathering. Everything we ordered was so fresh! We especially love the pig's blood which was honestly the best I've ever had. I would like to compliment the staff at…
Came here alone around 20 May 26 , spent around 3hours here based on the receipt LOL . it totally made me understand the love for hdl especially the half round sofa and the lighting. they actually ha…
Came here for a midnight supper with my girlfriend and had an absolutely amazing experience! A massive shoutout to our server, Wu Yue (吴玥), who went above and beyond for us. She was super attentive an…
Reviews from Google
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