Claim this listing to add loyalty, POS, and marketing tools.
Haidilao Hot Pot @Marina Bay Sands
018972, Bayfront Ave, 2号, The Shoppes at Marina Bay Sands, #B2-01
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 88 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 30 May 2026
We think Haidilao Hot Pot at Marina Bay Sands delivers on the brand's reputation for exceptional service and high-quality ingredients, though it comes at a premium.
Diners consistently praise the attentive and proactive staff, with specific mentions of individuals like Shirley You, Ong Bee Ying, and Cui Yi for their outstanding service.
The food quality is noted as superior to other outlets, with fresh seafood like Dungeness Crab and Tiger Prawns, and melt-in-your-mouth prime cut beef.
The Sichuan and chicken soups are highlighted for their rich flavor without causing thirst.
However, the queuing system can be a significant pain point, with wait times extending to 1.5 hours even when the restaurant appears empty.
We'd recommend being prepared for a potentially confusing and lengthy wait, especially during peak hours.
Despite the initial frustration, the dining experience itself, enhanced by the beautiful ambiance and occasional live performances, tends to be highly satisfying.
Overall, it's a destination for those prioritising top-tier service and food quality over price and potential wait times.
Worth the splurge for a special occasion, but be prepared for the queue.
Signature
Three Delicacies Hot Pot
Best time
Weekend morning for potentially shorter waits
Wait time
Up to 1.5 hours during busy periods
Price
$$$ (Expensive)
Score: 88 · 5 sources
What customers say
Haidilao Hot Pot at Marina Bay Sands is highly praised for its exceptional and attentive service, with specific staff members like Shirley You, Ong Bee Ying, Miao Miao, Rose, Jing Hui, and Cui Yi frequently highlighted for going above and beyond.
While the food quality, particularly the flavorful soups (Sichuan, chicken, Three Delicacies) and fresh seafood (Dungeness Crab, Tiger Prawn, Canadian oyster), is consistently lauded, some customers experience frustratingly long and confusing queue times, especially given the premium pricing and location.
The restaurant's ambiance, including live performances, and complimentary offerings like fruits and ice cream, further enhance the dining experience.
Google Reviews
I really love the soup here, especially the Sichuan soup and the chicken soup. They are flavorful and comforting, and I did not feel thirsty after the meal. Miao Miao and her colleague provided excel…
I’ve visited Haidilao more than 40 times, and my experience at the Marina Bay Sands branch on 4 March 2026 stood out because of Ms Shirley You. Her service was exceptional! She was extremely attentiv…
This was my first time visiting Haidilao at Marina Bay Sands, despite being a Malaysian and a long-time premium member of Haidilao. Unfortunately, the experience started off on a frustrating note. We…
First time visit to this Haidilao Premium outlet on a weekend morning. Was warmly welcome by the Lobby Manager Mr Peter and friendly service staff Miao Miao and seated in a comfortable sofa set. Ord…
Went for a solo dinner. Recently went to 3 HaiDiLao and this one is always the best. Food is slightly expensive than other HDL, but quality is better. Service is warmer. Cui Yi served my table and…
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
✨ Verified businesses get weekly AI-refreshed content, editorial reviews, and the full marketing suite. Claim this business to unlock.