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Hua Zai Roasted Duck

★ 1.4(23)on Googlejurong east

346 Jurong East Street 31, #01-71, Singapore 600346

Hua Zai Roasted Duck serves Chinese cuisine in Jurong East at 346 Jurong East Street 31, #01-71. The restaurant specializes in roasted duck and related dishes.

Dine-inTakeoutWheelchair accessible

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STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 10 / 100

Food quality5
Value for money5

Based on 4 data points · Updated 2 months ago

Editor’s Note

Last updated 3 Aug 2026

Our take on Hua Zai Roasted Duck is based on a consistently negative public reception.

Reviewers frequently report issues with portion sizes, specifically receiving mostly bones, skin, or undesirable parts of the duck, even for orders of plain 'duck rice'.

One customer noted a $6 packet of rice contained 'bits and pieces of burnt meat,' which they considered overpriced given the quality.

There are also accounts of aggressive staff responses when customers attempt to address these concerns.

The sentiment across multiple reviews suggests a pattern of customers feeling 'shortchanged.' While the brand specializes in roasted duck, the feedback indicates a significant disconnect between customer expectations and the product delivered.

We would advise caution.

Given the overwhelming negative feedback regarding food quality, portioning, and customer service, we recommend exploring other roasted duck options in the area.

Signature

roasted duck

Score: 10 · 4 sources

What customers say

Public sentiment for Hua Zai Roasted Duck, particularly the Jurong West and Bukit Merah branches, is overwhelmingly negative.

Customers frequently report receiving poor quality meat, often described as burnt bits, skin, bones, or unwanted parts, leading to dissatisfaction with value for money.

There are also serious concerns about order accuracy, with multiple instances of incorrect items or missing components, and a significant complaint of food poisoning.

Poor meat quality/portionsOrder inaccuracy/missing itemsAggressive staff interactionFood poisoning concernsPoor value for money
0% positive20% neutral80% negative

Google Reviews

★★★★★Caroline Chung· 4 years ago

Went to their new branch at blk 502 Jurong West St 52. This packet of rice cost $6 which is quite expensive to say. Dont mind paying if the quality is good but it not. It's all bits and pieces of burn…

★★★★★Alvin Oh· a month ago

Might as well find other similar stall to patronise. Hua zai...more likely you as the customer is the kena zai (chop)

★★★★★Sai kit Chee· a year ago

I asked my maid to order 1 pkt of duck rice. When i opened it, practically no duck..some duck skin & bones. I went bk to ask the store. He became aggressive & claim that my maid never say what she wan…

★★★★★Louis Yeo· 5 years ago

Ordered from Bukit Merah branch and was processed swiftly. Unfortunately the platter that I ordered came with all the unwanted part of the duck and chicken. For awhile, I thought either it’s for my do…

Reviews from Google

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