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Ichiban Sushi (West Mall)

4.5(1,130)on Google$$japanesebukit batok

1 Bukit Batok Central Link, #03-02 West Mall, Singapore 658713

Dine-inTakeoutWheelchair accessible

Opening Hours

Today (Monday)11:00 AM – 10:00 PM

STAMPEDE Score

Moderate confidence
BSolid

Score: 70 / 100

Atmosphere70
Queue wait85
Food quality75
Value for money60

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 30 May 2026

Our take: Ichiban Sushi at West Mall is a long-standing fixture, offering a reliable option for Japanese comfort food.

We note consistent praise for the Unagi Bento, described as a satisfying and well-balanced meal with tender, flavourful unagi, complemented by chawanmushi, tempura, and miso soup.

The portion sizes are generally considered generous, with the Ishiyaki Salmon Takana Wazen specifically highlighted for its substantial serving.

While the food quality is good, we observe some inconsistencies, such as the 'sad' portion size of the Aburi Mentai Kaisen Don and a 'bait and switch' experience with the Hotate Mentai Yaki, where the dish served did not match the menu photo.

Service can be a mixed bag, with some patrons experiencing delays in food arrival and a short-handed team during busy periods, though staff are noted for their efforts.

The outlet is spacious, offering more seating than expected, including comfortable booth seats.

We'd recommend it as a dependable choice for a casual Japanese meal, particularly if you're in the area and looking for a familiar option.

Best for a relaxed dinner, as it seems to avoid significant queues even on Sunday evenings.

Signature

Unagi Bento

Best time

Dinner, avoiding peak Sunday rush

Wait time

No queue on Sunday dinner

Price

$$ ($15-25/person)

Score: 70 · 5 sources

What customers say

Ichiban Sushi (West Mall) is generally well-regarded for its spacious seating, good service, and satisfying Japanese comfort food, particularly the Unagi Bento and generous portions of dishes like the Ishiyaki Salmon Takana Wazen.

While staff are commended for their efforts even when short-handed, some customers experienced slow dish arrival and issues with food quality/presentation, such as a strong gas smell near the kitchen and a 'bait and switch' with the Hotate Mentai Yaki's roe.

Despite these occasional inconsistencies, it remains a dependable choice for Japanese cravings.

Spacious seating and ambianceSatisfying and well-portioned food (Unagi Bento, Ishiyaki Salmon Takana Wazen)Service quality despite staffing challengesInconsistent dish quality/presentation (Hotate Mentai Yaki, Aburi Mentai Kaisen Don)Slow dish arrival and conveyor belt refresh
60% positive20% neutral20% negative

Google Reviews

★★★★★p hungmoe2· 7 months ago

As we celebrated Diwali with friends, booking a seat was surprisingly easy due to the massive outflow of locals travelling out of the country. Despite the bustling dinner crowd and an obviously short-…

★★★★Jason Sim Hong Teck· 5 months ago

Had the Unagi Bento at Ichiban Sushi (West Mall) and it was a satisfying, well-balanced meal overall. The unagi was nicely glazed, tender, and flavourful with a good balance of sweetness and smokiness…

★★★★★S S· 5 months ago

Family favourite, good service and good portion of food. Spacious seats. Stamp rewards system that might give you free meal quarterly.

★★★★Abraham· 10 months ago

Quite a spacious outlet which has more seating than expected once you go further into the store. As I remember, this outlet has been around in west mall for quite a long time and glad it’s still aroun…

★★★★★Ira Yong· 9 months ago

The Good: Food tasted nice. The portion for the Ishiyaki Salmon Takana Wazen is generous. The Bad: Initially seated near the entrance of the kitchen where the smell of the gas (Bunsen burner?) was…

Reviews from Google

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