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Jack's Place Parkway Parade
80 Marine Parade Rd, #03-30D Parkway Parade, Singapore 449269
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 55 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 29 May 2026
Our take: Jack's Place at Parkway Parade appears to offer a mixed bag.
We note consistent praise for the service, with staff described as professional, patient, and swift, particularly in managing queues and orders.
This suggests a well-run front-of-house operation.
The lobster bisque also receives positive mentions, indicating it remains a reliable choice.
However, we observe recurring concerns regarding food quality, especially with the main courses and desserts.
The ribeye steak has been noted as tough, and accompanying vegetables bland.
Pasta dishes, specifically the carbonara at $19.30 nett, are criticised for lacking flavour and resembling cream soup.
Desserts like waffles and brownies are described as tough or hard, not matching menu expectations.
There are also reports of inconsistent side dishes, such as cold or hard potatoes, and oysters served inadequately chilled.
The ambience, post-renovation, is seen by some as a downgrade from its previous 'candlelit' style.
We'd recommend focusing on their signature lobster bisque and managing expectations for other dishes.
Best for those prioritising attentive service over a consistently high culinary standard across the board.
Signature
lobster bisque
Price
$$ ($15-25/person)
Score: 55 · 5 sources
What customers say
Customers at Jack's Place Parkway Parade generally praise the improved service, with staff like Mr.
Pang noted for being professional, patient, and attentive.
Food service is consistently described as swift.
However, there's a recurring sentiment that food quality has declined, with specific complaints about tough ribeye, bland vegetables, poor carbonara, and disappointing desserts like tough waffles and hard brownies.
Some also noted issues with side dishes like cold potatoes and oysters not being fresh.
Google Reviews
Professional and excellent service from Mr Pang and staff of parkway parade outlet. He was very patient, friendly and sensitive towards our needs. Our food was served quickly and he even came over t…
Service was good. Way better than what it used to be before the renovation/move here in Parkway Parade. Staff tend to the queue and your orders in a swift yet polite manner. Food was served quickly as…
One of the worst pasta I’ve eaten. How is it possible to charge $19.3 nett for this carbonara? Looks and tasted like a cream soup with boiled mushrooms and turkey bacon on top. Even Saizeriya $5.90 ca…
I ordered the ribeye steak — the steak itself was good, but the potato was not hot and felt a bit hard (compared to my previous visit when it was served hot and soft). The soup of the day, chicken so…
The waffle is tough, not the same as what the menu pic shows. I thought it’s those crispy and make on the spot type, but it turns out like those packed small waffle you get from NTUC. Brownies also…
Reviews from Google
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