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Jack's Place SAFRA Jurong
333 Boon Lay Way, Jurong, #2A, #01 SAFRA, Singapore 649848
Jack's Place SAFRA Jurong serves Western cuisine in Jurong West, located at 333 Boon Lay Way within SAFRA. The mid-range establishment draws steady interest from diners in the area.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 45 / 100
Based on 5 data points · Updated 2 days ago
Editor’s Note
Last updated 21 Jul 2026
Our take: Jack's Place SAFRA Jurong generally receives mixed reviews, with a recurring theme of inconsistent service.
While some diners report positive, memorable experiences, particularly for celebrations, others highlight significant lapses in attentiveness and order accuracy.
We note complaints about basic requests, like drink orders or baked potato toppings, being overlooked even when the restaurant is not busy.
The Fish and Chips, while praised for its crisp batter and fresh fish, is sometimes criticised for its portion size relative to its price.
We also see comments about dishes being served cold and overcooked steaks.
We'd recommend visiting shortly after opening hours, as one reviewer noted smoother service once the initial rush settled.
This location appears to be a hit-or-miss experience, largely dependent on the service staff on duty.
Best for those who prioritise a potentially warm, celebratory atmosphere over consistent operational efficiency.
Best time
shortly after opening
Price
$$ ($15-25/person)
Score: 45 · 5 sources
What customers say
Public sentiment for Jack's Place SAFRA Jurong is mixed, with significant praise for exceptional, personalized service from specific staff members like Mr.
Hamran and Madam Wei Hiang, particularly for special occasions.
However, a recurring theme of poor and inattentive service, including unserved drinks and forgotten requests, mars the dining experience for many.
Food quality is generally considered good, with dishes like Fish and Chips being tasty, but portion sizes and temperature consistency (e.g., cold plates, small cake) are areas for improvement.
Google Reviews
Very disappointing experience. Despite the restaurant not being busy, the service was extremely poor and inattentive. I had to repeatedly ask for basic items. I also requested toppings for my baked p…
Very disappointed with the service today. We ordered three set lunch grilled chicken rice meals, each of which comes with a coffee. We placed our order at 1:33 pm, and even after finishing our food, t…
Had my lunch at Jack’s Place, SAFRA Jurong. The Fish and Chips was tasty — the batter was light and crisp, and the fish was fresh. However, it came with only one piece of fish, which felt a bit small…
Average service, no water provided, ordered set meal and needed asked twice for my tea as choked from dry meal. Asked my sirloin to be medium raw n got over medium... worst.. plate of foods served COL…
Very thankful for the service crews tonight who are not only friendly but they made their best effort to make dining experience become moments for memory. We had arranged an impromptu dining arrange…
Reviews from Google
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