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Jack's Place SAFRA Jurong
333 Boon Lay Way, Jurong, #2A, #01 SAFRA, Singapore 649848
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 55 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 29 May 2026
Our take on Jack's Place SAFRA Jurong suggests a mixed bag, with a general consensus that while the food quality can be good, consistency and service are areas for improvement.
The Fish and Chips, for example, is noted for its light, crisp batter and fresh fish, though the portion size of a single piece of fish is often seen as modest for the price.
Similarly, the sirloin steak is described as cooked to preference but sometimes lacking seasoning.
Service appears to be a recurring pain point.
While some staff are friendly and efficient, there are multiple reports of slow service, unfulfilled drink orders even after multiple reminders, and issues with managing waiting lists during peak periods.
This can lead to frustrating experiences, even when the restaurant isn't at full capacity.
The pricing is generally considered reasonable for the portion sizes, but the inconsistencies in food and service can make it feel like less than great value.
We'd recommend this location for a casual meal if you're in the area and not in a rush, but manage expectations regarding service speed and food consistency.
It's a reliable option, but not a destination for an exceptional dining experience.
Signature
Fish and Chips
Best time
shortly after opening
Wait time
45 mins during peak hours
Score: 55 · 5 sources
What customers say
Jack's Place SAFRA Jurong receives mixed reviews, with customers appreciating the convenient location and pleasant ambiance.
While some find the food quality good, like the fresh fish in the Fish and Chips or sirloin cooked to preference, others report issues such as cold dishes, overcooked steak, and small portions for the price.
Service is a recurring pain point, with complaints ranging from slow delivery of drinks and general inattentiveness to long waiting times and unreceived calls despite being on a waiting list, though some staff are noted as friendly and efficient.
Google Reviews
Had my lunch at Jack’s Place, SAFRA Jurong. The Fish and Chips was tasty — the batter was light and crisp, and the fish was fresh. However, it came with only one piece of fish, which felt a bit small…
Average service, no water provided, ordered set meal and needed asked twice for my tea as choked from dry meal. Asked my sirloin to be medium raw n got over medium... worst.. plate of foods served COL…
Very disappointed with the service today. We ordered three set lunch grilled chicken rice meals, each of which comes with a coffee. We placed our order at 1:33 pm, and even after finishing our food, t…
**Moderate Review of Jack's Place, SAFRA Jurong** I recently visited Jack's Place at SAFRA Jurong and found the experience to be quite mixed. The location is convenient and offers a pleasant ambiance…
Went to Jack's place at Jurong Safra branch for dinner using the Great Eastern voucher. Upon reaching the store, it was slightly crowded and the staff put us on the waiting list and took down our con…
Reviews from Google
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