Jing House Western

★ 2.6(16)on Googletampines

21 Tampines North Dr 2, Level 3 Giant, Singapore 528765

Dine-inTakeoutWheelchair accessible

Opening Hours

Today (Monday)10:00 AM – 9:30 PM

STAMPEDE Score

Moderate confidence

CRoom to grow

Score: 20 / 100

Atmosphere20

Consistency10

Food quality20

Value for money30

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 30 May 2026

Our take: Jing House Western, located in the Koufu at Tampines Giant, appears to be a highly inconsistent and often disappointing option.

While one older review praises the generous meat portions and competitive pricing, more recent feedback paints a starkly negative picture.

We see repeated complaints about poor food quality, including overwhelming carbonara sauce, cold fries, oily and thin fillets, and overly salty sauces.

The mushroom soup is described as tasting like 'flour into hot water.' Beyond the food, the service seems to be a significant issue.

Multiple reviewers highlight rude cashiers, loud shouting for order collection, and an overall unpleasant dining atmosphere.

The inability to swap sides, even for a basic salad replacement, also stands out as an operational rigidity.

We'd advise caution given the overwhelming negative sentiment regarding both food and service.

Verdict: Skip this one.

The consistent negative feedback on both food quality and service makes it a risky choice.

Score: 20 · 5 sources

What customers say

Jing House Western at Koufu in Tampines Giant receives overwhelmingly negative feedback, primarily due to consistently rude and unhelpful staff, particularly cashiers, and poor food quality.

Specific dishes like the Carbonara Spaghetti are criticised for overwhelming sauce, mushroom soup for its floury consistency, and ribeye/chicken grill for being thin, tough, salty, or oily with cold fries.

While one older review noted acceptable taste, large portions, and competitive pricing, recent experiences highlight a significant decline in both service and food standards, making dining uncomfortable and unappetizing for most customers.

Rude and unhelpful staff/cashiersPoor food quality (oily, salty, thin meat, bad sauces)Unappetizing presentation/cold sidesInconsistent food quality over time

10% positive0% neutral90% negative

Google Reviews

★★★★★Buzz Queen· 6 months ago

Tried the Carbonara Spaghetti from Jing House Western at the newly renovated Koufu in Tampines Giant, and it was a real disappointment. The Carbonara sauce was overwhelming and completely masked the g…

★★★★★Zac Q· 3 months ago

If you’re looking for a place that teaches patience, humility, and how low the bar for service can go, congratulations, you’ve found it. The cashier’s attitude was a masterclass in “I don’t want to be…

★★★★★Afsar Jahan· 4 months ago

Sauce was not nice and fries was cold The fillet was super oily and flesh was so thin. We barely had half of meal

★★★★★Aik Peng Ng· 3 years ago

Taste ok with big portion of meat. Many western food provideed coleslaw but this stall actually provides lettuce which was what I like. Pricing was competitive to hawker centre western food. Defini…

★★★★★R.Jais· 8 months ago

Second Time Buying At The Western Store. And I Was Served By The Same Rude Cashier . SUPER2 Rude .. First Time , I Asked Him Nicely If The Sides Can Change. He Rudely Replied, Where Can Change Want !…

Reviews from Google

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