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Jing House Western
21 Tampines North Dr 2, Level 3 Giant, Singapore 528765
Jing House Western serves Western cuisine and is located in Tampines at Level 3 Giant, 21 Tampines North Drive 2. The restaurant draws mixed feedback from diners.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 20 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
Our take: Jing House Western, located in the Koufu at Tampines Giant, appears to be a highly inconsistent and often disappointing option.
While one older review praises the generous meat portions and competitive pricing, more recent feedback paints a starkly negative picture.
We see repeated complaints about poor food quality, including overwhelming carbonara sauce, cold fries, oily and thin fillets, and overly salty sauces.
The mushroom soup is described as tasting like 'flour into hot water.' Beyond the food, the service seems to be a significant issue.
Multiple reviewers highlight rude cashiers, loud shouting for order collection, and an overall unpleasant dining atmosphere.
The inability to swap sides, even for a basic salad replacement, also stands out as an operational rigidity.
We'd advise caution given the overwhelming negative sentiment regarding both food and service.
Verdict: Skip this one.
The consistent negative feedback on both food quality and service makes it a risky choice.
Score: 20 · 5 sources
What customers say
Jing House Western at Koufu in Tampines Giant receives overwhelmingly negative feedback, primarily due to consistently rude and unhelpful staff, particularly cashiers, and poor food quality.
Specific dishes like the Carbonara Spaghetti are criticised for overwhelming sauce, mushroom soup for its floury consistency, and ribeye/chicken grill for being thin, tough, salty, or oily with cold fries.
While one older review noted acceptable taste, large portions, and competitive pricing, recent experiences highlight a significant decline in both service and food standards, making dining uncomfortable and unappetizing for most customers.
Google Reviews
Ordered the sirloin steak and aglio olio set at $10.80. Came with black pepper steak which was pretty spicy. The 2 pieces of steak was sliced thin. It would have been better if they didn't slice and…
The foods were rather simple and can easily find at other western stalls in the east. It may looks like a big portion but you will be hungry after eating. Personally, I find the sauces acceptable that…
Tried the Carbonara Spaghetti from Jing House Western at the newly renovated Koufu in Tampines Giant, and it was a real disappointment. The Carbonara sauce was overwhelming and completely masked the g…
If you’re looking for a place that teaches patience, humility, and how low the bar for service can go, congratulations, you’ve found it. The cashier’s attitude was a masterclass in “I don’t want to be…
I would like to raise a concern about the cashier at this stall. He has been consistently rude on multiple occasions, often raising his voice at customers. Previously, he keyed my order incorrectly an…
Reviews from Google
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