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Trusted by 21 outlets across Singapore
16,000+ members · 4,500+ coupons redeemed · 1,400+ referrals generated

Jollibee

4.4(2,998)on Googledowntown core

3 Temasek Boulevard #B1-123, Tower, #5 Suntec City, Singapore 038983

Popular Philippines-based chain globally known for its famed fried chicken, spaghetti & burgers.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Thursday)11:30 AM – 8:30 PM

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STAMPEDE Score

Moderate confidence
B+Great choice

Score: 80 / 100

Atmosphere80
Queue wait60
Consistency70
Food quality85

Based on 5 data points · Updated 1 month ago

Editor’s Note

Last updated 21 Jul 2026

Our take: Jollibee consistently delivers on its promise of crispy fried chicken, a global favourite.

Reviewers frequently praise the chicken for its flavour and tenderness, often highlighting the signature gravy, though some find it a little watery.

The spicy crispy chicken is particularly well-regarded for its seasoning.

While the fried chicken generally receives high marks for being fresh and hot, there are occasional reports of lukewarm fries or chicken, suggesting some inconsistency during busy periods.

Service is often described as fast and efficient, even when the restaurant is packed.

We think Jollibee is a reliable option for a satisfying fried chicken fix, especially if you're craving a quick and flavourful meal.

Best for a casual meal, but be prepared for potential congestion at the ordering kiosks during peak times.

Signature

fried chicken

Wait time

can be congested during peak hours

Score: 80 · 5 sources

What customers say

Jollibee generally receives high praise for its fried chicken, particularly the spicy crispy variant, noted for being tender, juicy, and well-seasoned, often served hot.

While the gravy is a popular accompaniment, some find it watery.

Service is frequently described as fast, efficient, and friendly, even during busy periods.

However, occasional inconsistencies in food temperature, especially for fries and sometimes chicken, are noted, and ordering kiosks can become congested during peak hours.

tender and juicy fried chickengravy consistencyfast and efficient servicefood temperature inconsistencycongested ordering kiosks
80% positive10% neutral10% negative

Google Reviews

★★★★Theresa H· 7 months ago

I have been to this Jollibee twice. The first visit I thought the fried chicken was a-ok. They were not piping hot. I often expect food to come out hot and not lukewarm for sure. My latest visit was…

★★★★user· a month ago

Shout out to the Jollibee @Suntec City. Come here if you want a dead atmosphere and your chicken alive! This outlet is especially great for those trying to increase their protein intake, their chicken…

★★★★ร้านอาหาร ใกล้ฉัน· a month ago

I ordered 2 set for set 1 is 2 burger steak and set 2 is 2 pieces of chicken with spaghetti, for set burger steak I got completed but for set spaghetti they only gave me the chicken and FORGOT THE S…

★★★★★Zoe Wee· 9 months ago

I spilled my milo by accident and this really friendly staff Eliza was really nice helping me with the mess and even gave me a small refill for the milo i have spilled. Never did i expected jolibee to…

★★★★★Sudirman Abdul Latiff· 8 months ago

The customer service here was truly off-putting. The staff failed to replenish the Coke drinks, and there was no apology offered.The freshness of the food is also failed our expectations and also they…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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