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Jollibee

4.4(2,984)on Googledowntown core

3 Temasek Boulevard #B1-123, Tower, #5 Suntec City, Singapore 038983

Popular Philippines-based chain globally known for its famed fried chicken, spaghetti & burgers.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)11:30 AM – 8:30 PM

STAMPEDE Score

Moderate confidence
B+Great choice

Score: 80 / 100

Atmosphere80
Queue wait60
Consistency70
Food quality85

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

Our take: Jollibee consistently delivers on its promise of crispy fried chicken, a global favourite.

Reviewers frequently praise the chicken for its flavour and tenderness, often highlighting the signature gravy, though some find it a little watery.

The spicy crispy chicken is particularly well-regarded for its seasoning.

While the fried chicken generally receives high marks for being fresh and hot, there are occasional reports of lukewarm fries or chicken, suggesting some inconsistency during busy periods.

Service is often described as fast and efficient, even when the restaurant is packed.

We think Jollibee is a reliable option for a satisfying fried chicken fix, especially if you're craving a quick and flavourful meal.

Best for a casual meal, but be prepared for potential congestion at the ordering kiosks during peak times.

Signature

fried chicken

Wait time

can be congested during peak hours

Score: 80 · 5 sources

What customers say

Jollibee generally receives high praise for its fried chicken, particularly the spicy crispy variant, noted for being tender, juicy, and well-seasoned, often served hot.

While the gravy is a popular accompaniment, some find it watery.

Service is frequently described as fast, efficient, and friendly, even during busy periods.

However, occasional inconsistencies in food temperature, especially for fries and sometimes chicken, are noted, and ordering kiosks can become congested during peak hours.

tender and juicy fried chickengravy consistencyfast and efficient servicefood temperature inconsistencycongested ordering kiosks
80% positive10% neutral10% negative

Google Reviews

★★★★Theresa H· 6 months ago

I have been to this Jollibee twice. The first visit I thought the fried chicken was a-ok. They were not piping hot. I often expect food to come out hot and not lukewarm for sure. My latest visit was…

★★★★★sarah li· 6 months ago

one of my all time fav fast food place, the spicy crispy chicken is so well seasoned and tender and the gravy is yummy as always (not diluted like other places)! would definitely come back to this out…

★★★★★E. Goh· 6 months ago

once awhile eating delicious fried chickens is ok but not too often or u will gotten fedup. Don't know what's their secret for locking in the juice in the meat and crispy skin at the outside. Not to m…

★★★★★Melanie Lai· 6 months ago

Good environment at the Suntec outlet! The ordering kiosks can get a bit congested during peak hours, having more kiosks would help. Still, a consistently good experience—and the pineapple juice remai…

★★★★★Ardi Gibrand· 6 months ago

I recently visited Jollibee and my experience was quite satisfying. I ordered fried chicken, and each item was served fresh and flavorful. The staff were friendly and efficient, making the service smo…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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