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Jollibee Caltex Jurong Spring
100 Jurong West Ave 1, Singapore 649519
Popular Philippines-based chain globally known for its famed fried chicken, spaghetti & burgers.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 30 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 30 May 2026
Our take: Jollibee Caltex Jurong Spring offers the brand's signature fried chicken, spaghetti, and burgers, but consistency appears to be a significant issue here.
Multiple reports highlight small chicken portions, with one customer paying $26.50 for 8 pieces that were deemed tiny.
There are also complaints about dry, old-looking chicken, which staff reportedly dismissed as standard.
Service can be slow, with one reviewer noting a 20-minute wait for an order despite going in to ensure staff interaction.
Order accuracy is another concern, with missing items like peach mango pie and cutlery, even when specifically requested.
While the drive-thru option is a convenience, the operational inconsistencies and quality control issues seem to detract from the overall experience.
We'd recommend this location only if you're in the immediate vicinity and prepared for potential quality lottery; otherwise, consider other Jollibee outlets.
Signature
fried chicken
Wait time
20-30 min for dine-in orders
Price
$$ ($15-25/person)
Score: 30 · 5 sources
What customers say
Jollibee Caltex Jurong Spring receives mixed feedback, with significant concerns about chicken portion sizes and quality, as well as order accuracy for both dine-in and delivery.
While the drive-thru option is appreciated for convenience, slow service and missing items like Peach Mango Pie, cutlery, and chili sauce are recurring complaints.
Staff service is occasionally praised, but some customers report unhelpful responses regarding food quality issues.
Google Reviews
I don't remember the chicken parts to be so tiny. I paid $26.50 for 8 pics of these, it is totally not worth it. Staffs service was good but the sizes of the chicken is unacceptable.
I ordered 2 meals from grab food for $27.00++ (after using my points).. When delivered only 1 set came.. Feed back to Grab and only getting $3.00 back.. I just don't understand is it hard to pack an o…
A Drive- Thru!!! Can u believe Jollibee has one??? Lets dive in straight! Food: Jollibee le... If you always knew about this, then we do fell left out as didnt expect to find a Jollibee Drive Thru h…
The chicken looks old and dry. when I approach the counter they refuse to acknowledge and explained that it’s standard chicken is like that and all there chicken is like that
I requested for cutlery and chilli sauce, and toggle include cutlery. But no chilli sauce, and cutlery were issued. Dessert Peach Mango Pie was not given but only mashed potato. If I wanted mashed…
Reviews from Google
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