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Jollibee Caltex Jurong Spring
100 Jurong West Ave 1, Singapore 649519
Popular Philippines-based chain globally known for its famed fried chicken, spaghetti & burgers.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 30 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
Our take: Jollibee Caltex Jurong Spring offers the brand's signature fried chicken, spaghetti, and burgers, but consistency appears to be a significant issue here.
Multiple reports highlight small chicken portions, with one customer paying $26.50 for 8 pieces that were deemed tiny.
There are also complaints about dry, old-looking chicken, which staff reportedly dismissed as standard.
Service can be slow, with one reviewer noting a 20-minute wait for an order despite going in to ensure staff interaction.
Order accuracy is another concern, with missing items like peach mango pie and cutlery, even when specifically requested.
While the drive-thru option is a convenience, the operational inconsistencies and quality control issues seem to detract from the overall experience.
We'd recommend this location only if you're in the immediate vicinity and prepared for potential quality lottery; otherwise, consider other Jollibee outlets.
Signature
fried chicken
Wait time
20-30 min for dine-in orders
Price
$$ ($15-25/person)
Score: 30 · 5 sources
What customers say
Jollibee Caltex Jurong Spring receives mixed feedback, with significant concerns about chicken portion sizes and quality, as well as order accuracy for both dine-in and delivery.
While the drive-thru option is appreciated for convenience, slow service and missing items like Peach Mango Pie, cutlery, and chili sauce are recurring complaints.
Staff service is occasionally praised, but some customers report unhelpful responses regarding food quality issues.
Google Reviews
Ordered few times and I would say everytime got my orders wrong and missing items . They can miss out all the spaghettis n my whole tender which cost me $8.40! I don’t know if the person can read or n…
The chicken looks old and dry. when I approach the counter they refuse to acknowledge and explained that it’s standard chicken is like that and all there chicken is like that
The service standards & food quality from this Jollibee outlet is of high levels which I believe all Jollibee outlets across Singapore should follow. Not only Jollibee restaurants, I believe every fas…
Damn pathetic. Ordered grab and sauce not closed properly and what is this chicken size??? For a child to eat ah? Wakeup la that day drive thru from yall order one chicken and burger the burger also c…
Had a very good experience at Jollibee today. I was unable to pay using ScanPay at the counter, and I was about to leave. A staff member named Aisha kindly stepped in to help me and even assisted with…
Reviews from Google
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