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Jollibee Jurong Point

4.7(3,225)on Googlejurong west

1 Jurong West Central 2, #01-32, Singapore 648886

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)9:30 AM – 10:00 PM

STAMPEDE Score

Moderate confidence
C+Worth a visit

Score: 60 / 100

Atmosphere70
Queue wait70
Consistency30
Food quality65
Value for money75

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

Our take: Jollibee at Jurong Point is a convenient fast-food option, especially given its location near MRT access.

We note that the fried chicken is consistently praised for its crispness and juicy meat, and the spaghetti with its cheesy tomato sauce offers a unique, enjoyable twist.

Portions are generally generous for the price, making it a reasonably priced choice for a quick meal.

However, we've observed some inconsistencies in service and food quality.

While some experiences highlight fast-moving service and efficient contactless payment, others report issues with order accuracy and a lack of apology from staff when mistakes occur.

There are also mentions of the gravy being watery and bland, and the spaghetti recipe potentially changing, leading to disappointment for long-time fans.

Seating can be bustling during peak hours, but it's generally adequate for small groups.

Overall, it's a practical choice for a filling, no-frills meal in a convenient location, but be prepared for potential service inconsistencies.

Best for a quick, casual bite when you're already in the area, rather than a destination meal.

Signature

fried chicken

Best time

before 11:40 AM for lunch, or after 1:30 PM

Score: 60 · 5 sources

What customers say

Jollibee Jurong Point is generally praised for its convenient location, generous portions, and fast service, with many enjoying the crispy, juicy fried chicken and unique spaghetti.

However, significant concerns exist regarding inconsistent food quality, particularly watery gravy and altered spaghetti taste, alongside poor customer service, including unapologetic staff and order inaccuracies even during non-peak hours.

Some customers also report issues with ordering kiosks and staff attentiveness.

convenient location & accessibilitycrispy, juicy fried chickeninconsistent food quality (spaghetti, gravy)poor customer service & staff attitudeorder accuracy issues
40% positive20% neutral40% negative

Google Reviews

★★★★★Benedict Correya· 4 months ago

Jollibee at Jurong Point is a convenient spot for a quick meal, especially given its central mall location near MRT access. The menu includes both fried chicken and rice meals, along with a small sele…

★★★★★Si Jing P· 3 months ago

First time trying Jollibee. I enjoyed the fried chicken, just nice crisp and meat was juicy. Spaghetti was special ; i did not expect to savour cheese in the tomato sauce and it became a tiny joy 🤭

★★★★sol soleha· 4 months ago

There was totally no human traffic but yet they still can miss out my order. Wasted my time ; came back from home to take my missing order. As soon as i came, the Philippine staff at the front counter…

★★★★★sarah togupen· 7 months ago

Went for lunch today around 1140 before the lunch peak hour. Ordering kiosk not working on payment step. Ordered 2 piece chicken and spaghetti. Received 2 small parts and the gravy that comes with it…

★★★★yong· 3 months ago

didn’t allow me to get any other combo and value meals other than what’s shown in the voucher. although the voucher states it applies to combo & value mealS. last time i had the exact same voucher and…

Reviews from Google

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