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Jollibee NUS

4.8(762)on Googlequeenstown

1 Create Wy, #01-06, Singapore 138602

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)9:00 AM – 9:00 PM

STAMPEDE Score

Moderate confidence
C+Worth a visit

Score: 65 / 100

Atmosphere85
Queue wait30
Food quality80
Value for money50

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 30 May 2026

We think Jollibee NUS offers the familiar comfort food experience, with its signature crispy and juicy fried chicken being a consistent highlight.

The spaghetti, while sweet and filling, might be an acquired taste for some.

The palabok also receives positive mentions for its flavour.

However, we note significant and frequent complaints about long wait times, particularly during peak lunch hours.

Customers report waiting 20-30 minutes for simple orders, even when larger family meals are being fulfilled more quickly.

This suggests potential understaffing or a high volume of delivery orders impacting in-store service.

Despite the waits, the food quality, especially the chicken and fries, generally meets expectations.

The availability of charging ports is a thoughtful touch for the student demographic.

Best for a reliable fast-food fix if you have time to spare, or if you visit outside of the main lunch rush.

Signature

2pc Chickenjoy with rice ($8.50)

Best time

After 1:30pm for lunch

Wait time

20-30 minutes during peak lunch

Price

$ ($5-10/person)

Score: 65 · 5 sources

What customers say

Jollibee NUS is generally well-regarded for its crispy and juicy fried chicken, with palabok also receiving praise.

While the spaghetti's sweetness can be divisive, the overall food quality is a highlight.

However, significant complaints about long wait times, particularly for smaller orders, and perceived deprioritization compared to larger or delivery orders, are common.

The restaurant's clean atmosphere, friendly staff, and convenient charging ports are frequently appreciated.

long wait times/slow servicecrispy and juicy fried chickenfriendly staff and clean atmospherespaghetti sweetness (divisive)convenient charging ports
60% positive20% neutral20% negative

Google Reviews

★★★★★Tiffany Tang· 3 months ago

absolutely wasting my time. tell me why i’m waiting 20 minutes for fast food, while every other huge family meal order (that is not my simple chicken burger) is being fulfilled. i was order 5094, it w…

★★★★Jialeng Lee· 5 months ago

The fried chicken is crispy and juicy with a mild, satisfying flavor. The spaghetti is sweet and filling with hotdogs and meat sauce, but the sweetness may be a bit much for some. Overall, it’s a comf…

★★★★★Chong How· 6 months ago

Visited on 8 Oct 2025 11.40am. Thought the wait was super long. Made payment at kiosk at 11.47am, as of now I am writing this review at 12.14pm, 27mins have passed, it is still not my turn. and I only…

★★★★★Wilprince Hizon· 11 months ago

Always a feel-good experience. Tasty meals especially the palabok and chicken juicy so crispy and juicy inside. Clean and happy atmosphere and great staff! Everyone is smiling, accomodating and super…

★★★★Jeffrey Munar· 3 months ago

Excellent fastfood system. Great food.

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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