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Trusted by 21 outlets across Singapore
16,000+ members · 4,500+ coupons redeemed · 1,400+ referrals generated

Jollibee Punggol Coast Mall

4.8(1,897)on Googlepunggol

#88 01-118, Singapore 829913

Jollibee Punggol Coast Mall serves fast food in the Punggol area at #88-01-118, Singapore 829913. The location draws consistent customer feedback with a 4.8 rating across over 1,700 reviews.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Thursday)10:00 AM – 10:00 PM

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STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 45 / 100

Queue wait50
Consistency30
Food quality40
Value for money40

Based on 5 data points · Updated 1 month ago

Editor’s Note

Last updated 21 Jul 2026

Our take: Jollibee Punggol Coast Mall generally receives high ratings, but there are recurring concerns about consistency and service.

We've noted reports of cold and dry chicken, even after re-orders, suggesting issues with food holding times.

Order accuracy is another point of contention, with instances of missing items in takeaway orders.

While some find the chicken juicy, particularly the thigh parts, the breast meat can be dry, and the mashed potato has been described as thick and lumpy.

The pistachio ice cream has also drawn criticism for not matching its advertised appearance, with a noticeable lack of actual pistachios.

We think the long wait times, sometimes up to 20 minutes, coupled with these inconsistencies, detract from the overall experience.

Best for those who are not in a rush and are willing to overlook potential order issues for the Jollibee experience.

Skip if you're looking for a quick, guaranteed-accurate takeaway.

Wait time

Expect 20-minute waits during peak hours.

Score: 45 · 5 sources

What customers say

Jollibee Punggol Coast Mall receives mixed reviews, with customers appreciating the juicy chicken thigh but frequently encountering issues like cold, dry chicken and small portions.

Order accuracy is a concern, with missing items reported, and service can be slow or inattentive.

The pistachio ice cream is also noted for being misleadingly advertised regarding pistachio content.

Inconsistent food quality (chicken temperature/dryness)Order accuracy issues (missing items)Slow service/inattentive staffMisleading product presentation (pistachio ice cream)Small portions
20% positive40% neutral40% negative

Google Reviews

★★★★★lauryn edna lim· a month ago

the food is yummy and came quick and the staff are very polite and friendly :)). the auntie told us about the free ice cream if we scan the QR code and was very sweet about it. loved the service and m…

★★★★★Crystal Ho· a month ago

Had a simple chicken burger meal set. Order came aft short waiting time like 5mins. Impressed w the self wash machine. Its convenient n less messy w soap n water dispensed automatically.. Food wise..…

★★★★★Meiyu Lim· a month ago

Food came within two minutes upon ordering. The taste and quality of the food is always above my expectations. The outlet is not crowded on a Sunday evening, clean and cosy with an advanced hand washi…

★★★★★Mhyra Soriano· 5 months ago

Had Jollibee today and it was so satisfying! The chicken was crispy and they give me the part that I like. The food was served hot and fresh, and the gravy was perfect as always. Fast service and frie…

★★★★★Cahmille S.· 3 months ago

Crew Uncle David is very attentive and nice. Today the food is good compare to last time i visited, foods are cold. All in all good experience seeing uncle is happy on what his doing ☺️

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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