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Jollibee Punggol Coast Mall
#88 01-118, Singapore 829913
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 45 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 29 May 2026
Our take: Jollibee Punggol Coast Mall generally receives high ratings, but there are recurring concerns about consistency and service.
We've noted reports of cold and dry chicken, even after re-orders, suggesting issues with food holding times.
Order accuracy is another point of contention, with instances of missing items in takeaway orders.
While some find the chicken juicy, particularly the thigh parts, the breast meat can be dry, and the mashed potato has been described as thick and lumpy.
The pistachio ice cream has also drawn criticism for not matching its advertised appearance, with a noticeable lack of actual pistachios.
We think the long wait times, sometimes up to 20 minutes, coupled with these inconsistencies, detract from the overall experience.
Best for those who are not in a rush and are willing to overlook potential order issues for the Jollibee experience.
Skip if you're looking for a quick, guaranteed-accurate takeaway.
Wait time
Expect 20-minute waits during peak hours.
Score: 45 · 5 sources
What customers say
Jollibee Punggol Coast Mall receives mixed reviews, with customers appreciating the juicy chicken thigh but frequently encountering issues like cold, dry chicken and small portions.
Order accuracy is a concern, with missing items reported, and service can be slow or inattentive.
The pistachio ice cream is also noted for being misleadingly advertised regarding pistachio content.
Google Reviews
I hope you can look into your food holding times. I visited recently and received cold, dry chicken. I even ordered a second set after informing the staff, but unfortunately, it was just as unappetizi…
service quite slow. waited 20min for my order. small outlet not many tables, got outdoor also. tray return area must lift the covers to dispose drink & food separately, quite troublesome.
I ordered a 3 pc value meal and a 2 pc plus hamburger steak, but the steak never came. Extremely disappointing, I walked so far just to go there and get food, and when I arrived back home and opened i…
Chicken is juicy for thigh part. Breast meat is a little dry. Mash potato was too thick and lumpy. Not to my liking. Fries tasted normal. Chicken sauce dip is pretty interesting but salty.
Utterly disappointed with what was served. The pistachio ice cream looked nothing like the advertised photo, which showed it generously loaded with pistachio. In reality, it came with just a single, s…
Reviews from Google
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