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Jollibee Vivo City
1 HarbourFront Walk, B2-42 Vivo City, Singapore 098585
Popular Philippines-based chain globally known for its famed fried chicken, spaghetti & burgers.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 45 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 29 May 2026
Jollibee Vivo City is a popular spot, often bustling with customers, especially during dinner.
We note that the self-ordering kiosks are a convenient option, and service for order fulfillment is generally quick.
The Spicy Chickenjoy is a standout item, with set meals typically costing around $6-11.
However, we've observed recurring issues with food temperature, with some customers receiving cold rice or soggy fries.
There are also consistent complaints regarding cleanliness in both the kitchen and dining areas, as well as staff attentiveness and customer service, including instances of incomplete orders and unaccommodating responses to simple requests.
While the chicken itself is often praised, these operational inconsistencies detract from the overall experience.
We recommend Jollibee Vivo City for a quick, affordable meal if you're in the area and craving their fried chicken, but be prepared for potential service and cleanliness issues, especially during busy periods.
Signature
Spicy Chickenjoy
Best time
Off-peak hours to avoid crowds
Wait time
Quick service for orders, but expect queues during peak hours
Price
$$ ($6-11/person)
Score: 45 · 5 sources
What customers say
Jollibee Vivo City is praised for its quick service, especially for the spicy chicken, and offers good value for money, making it a popular and often crowded spot.
However, significant issues include inconsistent food quality (cold rice, soggy fries, not hot chicken), poor hygiene in the kitchen and dining areas, and frequent service problems such as incomplete orders, missing cutlery, and staff rudeness, particularly from one staff member named Ely.
Google Reviews
One of the quickest restaurants in Vivocity because I have to catch another schedule so I need to have a quick meal. The service is quick and not bad because they will call your number according to th…
ordered set meal. rice is not even warm, it’s cold. fries soggy. and the chicken were not even hot as usual. i asked the lady in the counter and told me that the rice cannot be pipping hot. like??? di…
Food was good. But the rest needs a thorough review. 1. Self ordering kiosk was unable to issue receipt to collect food from counter. 2. Wasn’t provided cutleries for side dish (mashed potatoes) 3. Ki…
My younger kid had her lunch here at Vivocity. She took a meal that comes with 2pc chicken, fries and a big glass of coke. Cost us around SGD11 as far as I can recall. The chicken was good but not go…
We ate at Jollibee VivoCity while we were extremely hungry, but the experience was very disappointing. Our order was served incomplete, and we had to go back and forth because there were no utensils i…
Reviews from Google
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