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Jollibee
166 Rochor Rd, Singapore 188441
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 60 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 30 May 2026
Jollibee's Chickenjoy is consistently praised for its crispy skin and tender meat, with the spicy version being a particular highlight.
It's also a convenient halal option in the Bugis area.
However, the experience can be inconsistent.
We've noted complaints about small portion sizes for the à la carte Chickenjoy, and a concerning report of an unusual smell from a Yumburger, which was met with dismissive staff.
Cleanliness in the restrooms is also a recurring issue.
While the food itself often hits the mark, especially the fried chicken, the service and operational consistency appear to be areas for improvement.
We think it's a good option for a quick fried chicken fix, but be prepared for potential crowds and manage expectations regarding service and facility upkeep.
Best to visit during off-peak hours to avoid the 'night market' atmosphere and long waits at the self-service counters.
Signature
Chickenjoy
Best time
Avoid lunch hour and Sunday evenings
Wait time
Longer waits for service due to limited self-service counters
Score: 60 · 5 sources
What customers say
Jollibee customers frequently praise the crispy, tender, and flavorful fried chicken, especially the spicy variant, often highlighting its halal certification and convenient locations.
However, common complaints include inconsistent portion sizes for Chickenjoy, particularly small drumsticks, and significant operational issues such as long queues due to limited self-service counters, crowded dining environments, and cleanliness concerns in restrooms.
There are also notable instances of poor customer service when addressing food quality issues, like an unusual smell in a Yumburger, where staff responses were dismissive.
Google Reviews
I paid the full $5 for Chicken Joy ala cart, the least you ciuld do is give a decently sized piece, not the tiniest drumstick on the rack. Also, the bathroom is extremely filthy and the sinks have no…
Dine at Sunday evening. Busy and noisy like a night market. Because of limited self-service counters, waiting for service takes longer than getting the food. Otherwise, the original chicken taste like…
Service staffs and the elderly cleaner staffs are very courtesy, friendly, pleasant and helpful. The spicy chickens really taste good and skin crispy, meat tender. I didn't observe the $25.00 meals wi…
Best chicken you must try! It also has halal logo so it’s very convenient for moslem. The location is also in the heart of Bugis, so it’s easy to reach. Only that it was very crowded during lunch hour…
I ordered a Yumburger meal, and as usual I opened the burger to add ketchup. But when I opened it, I noticed an unusual smell coming from the burger. At first, I thought it might just be the mayonnais…
Reviews from Google
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