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Kao Western
9 Jurong West Ave 5, #01-09, Singapore 649487
Kao Western serves Western cuisine in Jurong West at 9 Jurong West Ave 5, #01-09. The restaurant has a 2.5 rating across 26 reviews on Google.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 45 / 100
Based on 4 data points · Updated 1 month ago
Editor’s Note
Last updated 3 Aug 2026
Our take on Kao Western is that it presents a mixed bag, primarily appealing to those prioritising value over consistent service.
We see recurring issues with order accuracy, as highlighted by multiple reviewers receiving incorrect dishes or sides.
This suggests a systemic problem with their order-taking or kitchen communication.
Packaging charges and perceived rude staff attitudes are also noted, which could detract from the overall experience.
However, the food itself, particularly the rib eye, receives praise for its tenderness and affordability, with one reviewer calling it 'the cheapest one can find in Singapore.' The criss-cut fries are also mentioned positively.
We think Kao Western could be a viable option for a budget-friendly Western meal, especially if you're willing to double-check your order carefully.
Expect potential service hiccups, but the food quality for the price point seems to be its main draw.
Verdict: Best for a cheap, no-frills Western meal, but be prepared for potential order errors and service issues.
Signature
rib eye
Score: 45 · 4 sources
What customers say
Kao Western receives mixed feedback, with many customers praising the affordability and quality of specific dishes like the tender ribeye and crispy criss-cut fries.
However, a significant number of patrons report issues with order accuracy, receiving incorrect items or sauces, and consistently highlight poor customer service, particularly from cashier staff.
There are also complaints about additional charges for takeaway packaging.
Google Reviews
Somehow orders always gotten wrongly? Told lady cashier on two different occasions of sides and sauce i want and both is always wrong. Today's is so ridiculous, left out a whole rice, gave me black pe…
Saw many negative reviews but largely about service attitude which I can allude to. Ordered the rib eye cos it has to be the cheapest one can find in Singapore. turned out food was great ribeye very t…
Take away packaging needs to pay $0.50 more. When I look stunned while paying, the rude lady say they been like this for many years. Bad attitude and ripping customers off for packaging money.
First thing the food is ok and cheaper than Western Boy by 60 cents for takeaway if comparing both. For chicken chop rice meal today, I had to wait a bit longer but when I ask the staff he did answere…
Reviews from Google
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