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KFC

4.1(717)on Google$$jurong west

60 Jurong West Street 91, #01-02 Nanyang Community Club, Singapore 649040

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)7:00 AM – 10:00 PM

STAMPEDE Score

Moderate confidence
C+Worth a visit

Score: 60 / 100

Queue wait20
Consistency40
Food quality60

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

Our take on KFC in Jurong West suggests a mixed bag, with service quality being a significant differentiator.

We note consistent praise for specific staff members like Gayethri and Sipeng, who are highlighted for their friendly and efficient service, making visits pleasant for some.

However, there are also reports of extremely slow service and disorganised operations, with staff appearing to 'run around' without fulfilling orders promptly.

This indicates a potential inconsistency in staffing or management across shifts.

While the core product, fried chicken, is generally received well for being hot, one reviewer felt it wasn't 'very close to the real original chicken'.

We think this outlet is a reliable option for a quick fried chicken fix, but be prepared for potential service variability.

Best for those who prioritise hot food and are willing to overlook occasional operational hiccups.

Signature

fried chicken

Price

$$ (Moderate)

Score: 60 · 5 sources

What customers say

Public sentiment for KFC in Jurong West is mixed, with many customers praising specific staff members like Gayethri and Sipeng for their friendly and helpful service, ensuring hot food and correct orders.

However, a significant portion of feedback highlights slow service, disorganised staff, and concerns about the chicken's authenticity compared to the 'original' recipe, leading to disappointment regarding order fulfilment.

friendly and helpful staffslow service and disorganised staffauthenticity of chicken recipehot food delivery
60% positive20% neutral20% negative

Google Reviews

★★★★★Raghu Raghu· 4 months ago

Had a great experience at KFC! The staff were friendly, especially Gayethri— she was really nice and polite, with such a good attitude. She served with a smile and made sure my order was correct. It’s…

★★★★★Cou Cou· 8 months ago

It was ok… But can be better. Not very close to the real original chicken.

★★★★Tun Moon DGA· 3 months ago

Workers are working in an extremely slow pace. Plus there isn’t even any huge orders by anyone. From what I can see, the workers are just running around the kitchen left and right without getting any…

★★★★★bawany wany· 4 months ago

I had a very pleasant experience, especially services provided by Gayethri. She was very understanding, helpful and gave excellent customer service. Her service feels to visit the store again.

★★★★★Anita Vivo· 2 months ago

Very satisfied. My food was hot. N the staff is friendly sipeng

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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