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Trusted by 21 outlets across Singapore
16,000+ members · 4,500+ coupons redeemed · 1,400+ referrals generated
KFC
60 Jurong West Street 91, #01-02 Nanyang Community Club, Singapore 649040
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 60 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
Our take on KFC in Jurong West suggests a mixed bag, with service quality being a significant differentiator.
We note consistent praise for specific staff members like Gayethri and Sipeng, who are highlighted for their friendly and efficient service, making visits pleasant for some.
However, there are also reports of extremely slow service and disorganised operations, with staff appearing to 'run around' without fulfilling orders promptly.
This indicates a potential inconsistency in staffing or management across shifts.
While the core product, fried chicken, is generally received well for being hot, one reviewer felt it wasn't 'very close to the real original chicken'.
We think this outlet is a reliable option for a quick fried chicken fix, but be prepared for potential service variability.
Best for those who prioritise hot food and are willing to overlook occasional operational hiccups.
Signature
fried chicken
Price
$$ (Moderate)
Score: 60 · 5 sources
What customers say
Public sentiment for KFC in Jurong West is mixed, with many customers praising specific staff members like Gayethri and Sipeng for their friendly and helpful service, ensuring hot food and correct orders.
However, a significant portion of feedback highlights slow service, disorganised staff, and concerns about the chicken's authenticity compared to the 'original' recipe, leading to disappointment regarding order fulfilment.
Google Reviews
Staff is very nice and welcoming, and great food as well! Place is cleaner than last time too. I also love that this branch opens till later so I have more food options nearby.
Had a great experience at KFC! The staff were friendly, especially Gayethri— she was really nice and polite, with such a good attitude. She served with a smile and made sure my order was correct. It’s…
Great service! Gayethri was very friendly, polite, and efficient. she made the whole experience pleasant. her positive attitude made my visit enjoyable. Keep up the great work!
I am very disappointed. We started queuing around 6:20 PM. After we paid and got a number around 6:40 PM, the cashier told us that the waiting time would be about one hour. Then, around 8:10 PM, the c…
Jenny has been incredibly helpful and patiently served on order customisation. The food is great too, only downside is that every-time after eating here my clothes smell as if I swam through a grease…
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
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