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KFC (Hougang 1)

★ 4.1(1,118)on Google$$hougang

1 Hougang Street 91, #01-24/25 Hougang 1, Singapore 538692

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.

Dine-inTakeoutDeliveryWheelchair accessible

Website

Opening Hours

Today (Monday)7:00 AM – 11:00 PM

STAMPEDE Score

Moderate confidence

CRoom to grow

Score: 55 / 100

Atmosphere70

Queue wait30

Consistency60

Food quality70

Value for money40

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

Our take: The KFC Hougang 1 outlet has seen recent renovations, with some customers noting a cleaner, brighter interior and improved food quality.

We've seen reports of the fried chicken being tender and juicy, especially when freshly prepared.

However, efficiency can be a significant issue.

There are mentions of long waits, with one customer experiencing a 25-minute wait for a single meal.

While self-ordering kiosks are present, there are instances where they malfunction, and a single cashier counter can lead to queues, particularly during peak dinner times.

We also note a complaint about a 'double dipped party box' being served with only two of four promised sauces, without prior notification.

While the food quality seems to be on an upward trend, operational inconsistencies, particularly around service speed and order accuracy, are a concern.

Best for a quick fried chicken fix if you're not in a rush, but be prepared for potential delays.

Signature

fried chicken

Best time

avoid peak dinner hours

Wait time

up to 25 minutes during busy periods

Price

$$ ($15-25/person)

Score: 55 · 5 sources

What customers say

KFC Hougang 1 receives mixed feedback, with customers appreciating the recently renovated, clean interior and improved food quality, particularly the tender and juicy chicken.

However, significant concerns exist regarding service efficiency, with long queues due to limited cashier counters and issues with self-ordering kiosks.

There are also complaints about product availability, such as missing sauces for specific items, and the time taken to receive orders.

Renovated interior & cleanlinessChicken quality (tender & juicy)Service efficiency & queue timesSelf-ordering kiosk functionalityProduct availability & accuracy

40% positive20% neutral40% negative

Google Reviews

★★★★★Jerald Ici· 6 months ago

Clean and bright interior after renovation. Food quality has also improved recently. KFC app not fully integrated, special limited promotion items cannot be ordered on the app.

★★★★★Barnabas Lee· 4 months ago

First i used one of their kiosk to order, but the card terminal was not working. All of their staff were busy, and there was no one I could seek help. Then I turned to app… and the app does not even…

★★★★★J** S***· 8 months ago

I want to express my gratitude to Jolin from KFC in Hougang. I visited the newly renovated outlet. When I ordered using the kiosk machine, I forgot to change my drink. Upon knowing my request, the ver…

★★★★★Kef Low· 11 months ago

May be it's dinner time. The chicken is tender and juicy. Just fried out. There are 3 person in front of me in the queue. Queue moved quite fast though. There is a promo to sign up as member by downl…

★★★★★William Lu· a year ago

I’ve always liked KFC because of their delicious chicken—it's consistently tasty and satisfying. However, this particular outlet could really use some improvement in service efficiency. There's only o…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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