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KFC
1 Jurong West Street 74, #01-02 Gek Poh Ville Community Club, Singapore 649149
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
STAMPEDE Score
Moderate confidenceScore: 40 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 29 May 2026
Our take: KFC remains a go-to for fried chicken, but this particular Jurong West outlet presents a mixed bag.
While some patrons praise the 'hot & tasty' food and spacious environment, consistent issues with order accuracy and portion sizes are notable.
We've seen multiple complaints about receiving an excessive number of wings in multi-piece chicken orders, which can be frustrating when expecting a 'hearty dinner.' Service speed is also a recurring concern, with reports of slow order taking and significant wait times even during non-peak periods.
There are also isolated but serious complaints about food quality, such as sour whipped potato.
We think it's best to manage expectations regarding specific chicken part requests and be prepared for potential delays.
A Zinger Burger seems to be a safer bet for a consistent experience.
This location is a reliable everyday option if you're in the immediate vicinity and craving KFC, but not a destination meal.
Signature
Zinger Burger
Best time
Avoid peak hours
Wait time
Up to 30 minutes during non-peak hours
Score: 40 · 5 sources
What customers say
Public sentiment for KFC in Jurong West is mixed, with some customers enjoying the hot and tasty food, particularly the Zinger burger, and appreciating the spacious restaurant atmosphere.
However, significant negative feedback highlights issues with small chicken portions, incorrect orders (receiving multiple wings instead of requested pieces), and sour-tasting whipped potato.
Service speed and staff attentiveness at the cashier during non-peak hours also received criticism, alongside disappointment over unavailable items and unsatisfactory replacements.
Google Reviews
Good atmosphere Very pleasant Hot & tasty 😋 With zinger burger 🍔 Spacious restaurant Recommended
Ordered a 3 piece meal. 1st time I patronized this outlet and the pieces of chicken were kind of disappointing small compared to a few outlets nearby. Chosen the hot & spicy but flavoring tasted a lit…
I requested for thigh and drum, and I understand that it may not be easy to fulfil every piece exactly as requested. However, it doesn’t make sense for me to receive 4 wings out of the 8 pieces of chi…
take order very slow 2 workers only and ignored customer at cashier , take 30 min at non peak hour and portion very less and stingy
I ordered the meal which included mango juice but they said out of stock never lock their system ..and directly given replacement for me Milo....I'm really disappointed for it ...which Milo I can make…
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
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