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Trusted by 21 outlets across Singapore
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KFC
1 Jurong West Street 74, #01-02 Gek Poh Ville Community Club, Singapore 649149
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
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STAMPEDE Score
Moderate confidenceScore: 40 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
Our take: KFC remains a go-to for fried chicken, but this particular Jurong West outlet presents a mixed bag.
While some patrons praise the 'hot & tasty' food and spacious environment, consistent issues with order accuracy and portion sizes are notable.
We've seen multiple complaints about receiving an excessive number of wings in multi-piece chicken orders, which can be frustrating when expecting a 'hearty dinner.' Service speed is also a recurring concern, with reports of slow order taking and significant wait times even during non-peak periods.
There are also isolated but serious complaints about food quality, such as sour whipped potato.
We think it's best to manage expectations regarding specific chicken part requests and be prepared for potential delays.
A Zinger Burger seems to be a safer bet for a consistent experience.
This location is a reliable everyday option if you're in the immediate vicinity and craving KFC, but not a destination meal.
Signature
Zinger Burger
Best time
Avoid peak hours
Wait time
Up to 30 minutes during non-peak hours
Score: 40 · 5 sources
What customers say
Public sentiment for KFC in Jurong West is mixed, with some customers enjoying the hot and tasty food, particularly the Zinger burger, and appreciating the spacious restaurant atmosphere.
However, significant negative feedback highlights issues with small chicken portions, incorrect orders (receiving multiple wings instead of requested pieces), and sour-tasting whipped potato.
Service speed and staff attentiveness at the cashier during non-peak hours also received criticism, alongside disappointment over unavailable items and unsatisfactory replacements.
Google Reviews
Good atmosphere Very pleasant Hot & tasty 😋 With zinger burger 🍔 Spacious restaurant Recommended
I ordered the meal which included mango juice but they said out of stock never lock their system ..and directly given replacement for me Milo....I'm really disappointed for it ...which Milo I can make…
very calm and relax. always nobody. shop got chicken smell always very nice 👍🏼👍🏼👍🏼 pls dont close down
take order very slow 2 workers only and ignored customer at cashier , take 30 min at non peak hour and portion very less and stingy
Time: 13:10 Day: 17 June 2025 I stood at the counter waiting for the stuff to take my order. There is a group of army boys eating, and I give the benefit of the doubt that the person serving at the co…
Reviews from Google
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