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KFC

4.0(1,437)on Google$$jurong west

18 Yung Ho Rd, Singapore 618591

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.

Dine-inTakeoutWheelchair accessible

Opening Hours

Today (Monday)7:00 AM – 11:00 PM

STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 55 / 100

Atmosphere70
Food quality60
Value for money40

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

Our take: KFC remains a staple for fried chicken, and this Jurong West outlet offers the familiar menu.

We note recurring feedback about service inconsistencies, with some customers experiencing uncommunicative staff and a lack of basic menu knowledge.

While the core fried chicken is generally consistent, there are specific complaints about the breakfast porridge, with one reviewer receiving only 1-2 small pieces of chicken per bowl.

On the positive side, some find the food quality improved, particularly the cheese fries and mashed potato.

The outlet itself is described as having an 'American diner vibe' and is often less crowded, even during peak hours, which could be a draw for those avoiding crowds.

Verdict: A decent option for a quick fried chicken fix if you're in the area and prefer a less crowded environment, but be prepared for potentially inconsistent service and manage expectations for breakfast items like the porridge.

Signature

fried chicken

Best time

weekends and meal timings (less crowded than other outlets)

Price

$$ ($15-25/person)

Score: 55 · 5 sources

What customers say

Public sentiment for KFC is mixed, with customers appreciating improvements in food quality, specifically cheese fries and hot mashed potato, and the pleasant ambiance of some locations like the standalone outlet with an American diner vibe.

However, significant dissatisfaction stems from poor customer service, including rude staff and lack of menu knowledge, and issues with food portioning, particularly the minimal chicken content in porridge orders.

Operational inconsistencies, such as staff leaving drinks at drive-thru windows, also contribute to negative experiences.

customer service qualityfood portioningfood quality improvementrestaurant ambiance
40% positive20% neutral40% negative

Google Reviews

★★★★★Low Bao Heng· 4 months ago

I used to frequent this KFC drive-thru when I was working nearby, but it's been a while since I last visited. This morning's trip brought back some fun memories, especially with their breakfast menu.…

★★★★chloelunlun· 4 months ago

food better than last time, i like cheese fries and hot mashed potato

★★★★Godly Saviour· 5 months ago

I have ordered Kfc porridge in the morning, 3 bowls infact. Each bowl of porridge has only 1-2 mini pieces of chicken meat inside. And worse still, this bowl of mine has only 1 PIECE OF SMALL MINI SIZ…

★★★★carol chan· 5 months ago

Horrible terrible customer service. I asked a staff (and older shorter staff) whether the chicken tender is spicy, he doesnt know, I asked if the chicken tender is the same chicken they used in the c…

★★★★Ma tt· a year ago

Nice standalone kfc with an American diner vibe. There are limited parking lots right in front of the place. Usually, the restaurant is not too crowded, even during weekends and meal timings, making…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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