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KFC
18 Yung Ho Rd, Singapore 618591
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 55 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
Our take: KFC remains a staple for fried chicken, and this Jurong West outlet offers the familiar menu.
We note recurring feedback about service inconsistencies, with some customers experiencing uncommunicative staff and a lack of basic menu knowledge.
While the core fried chicken is generally consistent, there are specific complaints about the breakfast porridge, with one reviewer receiving only 1-2 small pieces of chicken per bowl.
On the positive side, some find the food quality improved, particularly the cheese fries and mashed potato.
The outlet itself is described as having an 'American diner vibe' and is often less crowded, even during peak hours, which could be a draw for those avoiding crowds.
Verdict: A decent option for a quick fried chicken fix if you're in the area and prefer a less crowded environment, but be prepared for potentially inconsistent service and manage expectations for breakfast items like the porridge.
Signature
fried chicken
Best time
weekends and meal timings (less crowded than other outlets)
Price
$$ ($15-25/person)
Score: 55 · 5 sources
What customers say
Public sentiment for KFC is mixed, with customers appreciating improvements in food quality, specifically cheese fries and hot mashed potato, and the pleasant ambiance of some locations like the standalone outlet with an American diner vibe.
However, significant dissatisfaction stems from poor customer service, including rude staff and lack of menu knowledge, and issues with food portioning, particularly the minimal chicken content in porridge orders.
Operational inconsistencies, such as staff leaving drinks at drive-thru windows, also contribute to negative experiences.
Google Reviews
food better than last time, i like cheese fries and hot mashed potato
Calm and Steady Manager moving at fast speed for different parties of Bulk Orders. I think it's about 200 orders in total 😅 but KFC please improve your ordering process! And Kudos to your manager!
Sir Ilman help me throughout the counter by taking my order correctly. I am very satisfied with his fast service. The food served was all hot and fresh. Thank you so much and will repeat again for sur…
I used to frequent this KFC drive-thru when I was working nearby, but it's been a while since I last visited. This morning's trip brought back some fun memories, especially with their breakfast menu.…
Horrible terrible customer service. I asked a staff (and older shorter staff) whether the chicken tender is spicy, he doesnt know, I asked if the chicken tender is the same chicken they used in the c…
Reviews from Google
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