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KFC (Keat Hong Shopping Centre)

4.1(587)on Google$$choa chu kang

253 Choa Chu Kang Ave 1, #01-02 Keat Hong Shopping Centre, Singapore 680253

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)8:00 AM – 2:00 AM

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STAMPEDE Score

Moderate confidence
BSolid

Score: 70 / 100

Atmosphere75
Queue wait50
Consistency70
Food quality75

Based on 3 data points · Updated 1 month ago

Editor’s Note

Last updated 3 Aug 2026

Our take: KFC at Keat Hong Shopping Centre generally receives positive feedback for its service, with staff often highlighted for their friendliness and efficiency even during busy periods.

We note specific praise for individuals like 'Mdm Azah' who manage customer expectations regarding wait times.

Food quality is consistently described as good, with the signature fried chicken being crispy and juicy, and sides like coleslaw noted as fresh.

However, we've seen some operational inconsistencies, particularly with order prioritisation where mobile orders might be delayed compared to in-store orders, even if placed earlier.

There are also occasional reports of items like cheese fries not being warm or chicken tenders being small.

Despite these minor issues, the outlet is often described as clean and well-maintained.

Verdict: A reliable option for a quick fried chicken fix, but be prepared for potential wait times and check your order for warmth, especially during peak hours.

Signature

fried chicken

Wait time

expect waiting time during busy periods

Price

$$ (moderate)

Score: 70 · 3 sources

What customers say

KFC Keat Hong receives mixed but generally positive feedback.

Customers frequently praise the friendly and attentive staff, with specific mentions of Mdm Azah for her excellent service even during busy periods.

The food quality, particularly the crispy and juicy chicken, and fresh sides like coleslaw, are often highlighted as excellent.

However, some patrons express frustration with order prioritization, especially for mobile orders, and occasional issues with food temperature (e.g., cold cheese fries) or portion sizes (small chicken tenders).

attentive and friendly staffcrispy and juicy chickenorder prioritization issuesfreshness of sidesfood temperature inconsistency
60% positive20% neutral20% negative

Google Reviews

★★★★★Amzar Hamzah· 7 months ago

Came during one of their busy periods on the 30th of November , Mdm Azah (if i remember correctly) was kind enough to let us know that there will be a waiting time. She was also very friendly and atte…

★★★★★Jaclyn· 6 months ago

Small outlet. Only bought from here cause it was on the way. They should prioritise orders by first-come-first-serve! All 5 in store orders were served before before my mobile order even though i orde…

★★★★★Alex Hafizi· 5 months ago

I had a truly wonderful experience at KFC Keat Hong, and it definitely deserves a 5-star review! From the moment I walked in, the staff were warm, friendly, and attentive, which immediately set a posi…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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