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KFC (Keat Hong Shopping Centre)

β˜… 4.1(537)on Google$$choa chu kang

253 Choa Chu Kang Ave 1, #01-02 Keat Hong Shopping Centre, Singapore 680253

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)8:00β€―AM – 2:00β€―AM

STAMPEDE Score

Moderate confidence
B+Great choice

Score: 80 / 100

Atmosphere85
Queue wait50
Consistency80
Food quality85

Based on 5 data points Β· Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

Our take: This KFC outlet at Keat Hong Shopping Centre generally receives positive feedback for its consistent food quality, with many reviewers noting hot, fresh, and crispy chicken.

The La Zi Ji mala chicken is highlighted as a surprisingly good option.

Service is frequently praised, with staff described as friendly, attentive, and efficient, even during busy periods.

However, we note a recurring issue with order prioritisation, particularly concerning mobile orders being served after in-store customers who ordered later.

The outlet is also described as small, which could contribute to wait times.

While the food quality appears to be a strong point, the ordering system could be frustrating for some.

We'd recommend this location for a reliable KFC experience, but be prepared for potential delays if you're using mobile ordering during peak hours.

Signature

La Zi Ji mala chicken

Wait time

expect waiting time during busy periods

Price

$$ (moderate)

Score: 80 Β· 5 sources

What customers say

KFC Keat Hong generally receives positive feedback, with customers frequently praising the friendly and efficient staff, particularly Mdm Azah, and the high quality of food, noting crispy, juicy chicken and fresh sides.

However, some operational issues exist, such as inconsistent order prioritization for mobile orders and occasional small portion sizes for items like chicken tenders, along with cold cheese fries.

The outlet's cleanliness and quick service are often highlighted as strong points.

friendly and efficient stafffood quality (crispy, juicy chicken)order prioritization issuescleanliness and quick serviceinconsistent food temperature/portion size
70% positive10% neutral20% negative

Google Reviews

β˜…β˜…β˜…β˜…β˜…Jaclyn H.YΒ· 4 months ago

Small outlet. Only bought from here cause it was on the way. They should prioritise orders by first-come-first-serve! All 5 in store orders were served before before my mobile order even though i orde…

β˜…β˜…β˜…β˜…β˜…Amzar HamzahΒ· 5 months ago

Came during one of their busy periods on the 30th of November , Mdm Azah (if i remember correctly) was kind enough to let us know that there will be a waiting time. She was also very friendly and atte…

β˜…β˜…β˜…β˜…β˜…Alex HafiziΒ· 4 months ago

I had a truly wonderful experience at KFC Keat Hong, and it definitely deserves a 5-star review! From the moment I walked in, the staff were warm, friendly, and attentive, which immediately set a posi…

β˜…β˜…β˜…β˜…β˜…Nur SyakirahΒ· 4 months ago

Had a great experience at KFC Keat Hong! The outlet was clean and well-maintained, and the staff were friendly and efficient even during busy hours. The food was served hot and fresh β€” crispy chicken,…

β˜…β˜…β˜…β˜…β˜…JefΒ· 2 months ago

Honestly of all the KFCs I've visited in singapore, many have disappointed me with their quality that has stooped so low in the few years. However, this specific outlet has impressed me and brought m…

Reviews from Google

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