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KFC - Le Quest

4.2(379)on Googlebukit batok

4 Bukit Batok Street 41, #01-32/33/34/35/36 Le Quest Shopping Mall, Singapore 657991

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)7:00 AM – 11:00 PM

STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 45 / 100

Atmosphere80
Queue wait60
Consistency50
Food quality40
Value for money30

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 30 May 2026

Our take on KFC Le Quest is that it generally offers the familiar fried chicken experience, with some variability in execution and service.

We note that the outlet is often described as spacious and quiet, making it a potentially good spot for a relaxed meal, especially on weekends.

The food quality, when consistent, delivers the expected crispy chicken and satisfying sides.

However, there are recurring concerns about order accuracy, portion sizes (specifically receiving smaller chicken pieces), and staff attentiveness.

While some customers report positive interactions with friendly staff and a clean dining environment, others highlight a lack of basic customer service etiquette, including staff not acknowledging customers or handling requests politely.

We think that while the convenience factor is high for a quick fried chicken fix, it's advisable to check your order before leaving, especially for takeaway.

A manager's intervention for service recovery suggests an effort to address issues, but the inconsistency remains a point of concern.

Best for a quick, casual meal, but manage expectations regarding service and order accuracy.

Best time

weekend visits

Wait time

may stretch during busy periods

Score: 45 · 5 sources

What customers say

KFC Le Quest generally offers a convenient and spacious dining experience with fast, friendly service and consistently good food quality, including crispy chicken and satisfying sides.

However, some customers report issues with order accuracy, receiving small chicken pieces in meal sets, and inconsistent staff etiquette, with instances of rude or inattentive service.

The branch manager has shown responsiveness in service recovery.

convenient and spacious diningorder accuracy and portioningstaff service and etiquettefood quality and consistency
40% positive10% neutral50% negative

Google Reviews

★★★★★Benedict Correya· 11 months ago

A quick and convenient spot for a fried chicken fix. The outlet is typically spacious and quiet—ideal for weekend visits. The service is fast and friendly, though during busy periods wait times may st…

★★★★Nur Mia· 9 months ago

ITS RIDICULOUS! ordered the chilli crab mantou burger which they forget that left me with cheese fries with pathetic amount of cheese on. Told my husband it’s fine don’t need to go back just eat whate…

★★★★Terence Yap· 11 months ago

Ordered the 5 piece buddy meal takeaway. Was given all small pieces instead of the usual 2-3 big pieces. Was unable to see as the chicken was already in the box. If you are ordering, check before lea…

★★★★★zulzul zul· 3 months ago

The employees were all nice and kind full. And the place there are just so nice and clean its very comfortable to dine in and the manager there is very friendly and understanding im happy to dine in h…

★★★★BQA· 6 months ago

Basic customer service is to not have your backs facing customer without any spatial awareness. When there's someone up front needing assistance you acknowledge. If you can't immediately, assure then…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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