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KFC - Le Quest
4 Bukit Batok Street 41, #01-32/33/34/35/36 Le Quest Shopping Mall, Singapore 657991
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 45 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 30 May 2026
Our take on KFC Le Quest is that it generally offers the familiar fried chicken experience, with some variability in execution and service.
We note that the outlet is often described as spacious and quiet, making it a potentially good spot for a relaxed meal, especially on weekends.
The food quality, when consistent, delivers the expected crispy chicken and satisfying sides.
However, there are recurring concerns about order accuracy, portion sizes (specifically receiving smaller chicken pieces), and staff attentiveness.
While some customers report positive interactions with friendly staff and a clean dining environment, others highlight a lack of basic customer service etiquette, including staff not acknowledging customers or handling requests politely.
We think that while the convenience factor is high for a quick fried chicken fix, it's advisable to check your order before leaving, especially for takeaway.
A manager's intervention for service recovery suggests an effort to address issues, but the inconsistency remains a point of concern.
Best for a quick, casual meal, but manage expectations regarding service and order accuracy.
Best time
weekend visits
Wait time
may stretch during busy periods
Score: 45 · 5 sources
What customers say
KFC Le Quest generally offers a convenient and spacious dining experience with fast, friendly service and consistently good food quality, including crispy chicken and satisfying sides.
However, some customers report issues with order accuracy, receiving small chicken pieces in meal sets, and inconsistent staff etiquette, with instances of rude or inattentive service.
The branch manager has shown responsiveness in service recovery.
Google Reviews
A quick and convenient spot for a fried chicken fix. The outlet is typically spacious and quiet—ideal for weekend visits. The service is fast and friendly, though during busy periods wait times may st…
ITS RIDICULOUS! ordered the chilli crab mantou burger which they forget that left me with cheese fries with pathetic amount of cheese on. Told my husband it’s fine don’t need to go back just eat whate…
Ordered the 5 piece buddy meal takeaway. Was given all small pieces instead of the usual 2-3 big pieces. Was unable to see as the chicken was already in the box. If you are ordering, check before lea…
The employees were all nice and kind full. And the place there are just so nice and clean its very comfortable to dine in and the manager there is very friendly and understanding im happy to dine in h…
Basic customer service is to not have your backs facing customer without any spatial awareness. When there's someone up front needing assistance you acknowledge. If you can't immediately, assure then…
Reviews from Google
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