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KFC (Punggol Plaza)
168 Punggol Fld, B1-02/03 Punggol Plaza, Singapore 820168
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 65 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
Our take: KFC at Punggol Plaza generally delivers on its promise of crispy, juicy fried chicken, with several patrons highlighting the quality of the food and the satisfaction derived from the sides.
We note consistent praise for specific staff members like Jamirah and Erika, who are commended for their warm greetings, patience, and helpful recommendations, suggesting a strong customer service culture among some team members.
However, there are also reports of inconsistent service, with one customer detailing a negative interaction involving an unhelpful staff member.
We also observe a common fast-food complaint regarding discrepancies between advertised food and the actual product, specifically concerning sauce portions for new menu items.
While the restaurant is often described as clean, some feedback indicates that the air conditioning could be improved.
Overall, this outlet appears to be a reliable option for its core fried chicken offerings, bolstered by friendly service from certain staff members.
Verdict: A good option for a quick fried chicken fix, especially if you encounter the more attentive staff members.
Score: 65 · 5 sources
What customers say
KFC Punggol Plaza receives praise for its crispy, juicy fried chicken and tasty, satisfying sides, often highlighted by friendly and efficient staff like Jamirah and Erika who provide warm service.
However, some customers experience disappointment with new menu item sauce portions not matching advertisements and occasional rude or unhelpful staff interactions, particularly regarding order verification.
The restaurant generally maintains cleanliness, though air conditioning can be an issue.
Google Reviews
When I was there asking for my order if it is ready, he aimlessly pointed without saying anything. Customers wanted to verify the order if it is ready and I do not want to return for a missing item ju…
Loved my visit here – huge shoutout to staff Jamirah! She greeted me warmly, was patient while I chose my order, and even gave great recommendations when I req to change my sides. Everything was corre…
My go-to KFC outlet 😊 – I will order via the app and pick up at thus Punggol Plaza on weekdays morning before going to work. Staff are friendly, recommend! 👍🏼
Lol i’m eating rice instead of porridge! Now i have to ownself re-cook! Might as well i dont need order in the first place! Contact me for a refund! Ordered at 10am plus and just arrived 11.20am.
wanted to try the new flavour, but it's disappointing to see the big difference on the sauce given to the actual food. Quite a patethic amount compared to the advertised photo.
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
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