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KFC (Punggol Plaza)
168 Punggol Fld, B1-02/03 Punggol Plaza, Singapore 820168
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 65 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 29 May 2026
Our take: KFC at Punggol Plaza generally delivers on its promise of crispy, juicy fried chicken, with several patrons highlighting the quality of the food and the satisfaction derived from the sides.
We note consistent praise for specific staff members like Jamirah and Erika, who are commended for their warm greetings, patience, and helpful recommendations, suggesting a strong customer service culture among some team members.
However, there are also reports of inconsistent service, with one customer detailing a negative interaction involving an unhelpful staff member.
We also observe a common fast-food complaint regarding discrepancies between advertised food and the actual product, specifically concerning sauce portions for new menu items.
While the restaurant is often described as clean, some feedback indicates that the air conditioning could be improved.
Overall, this outlet appears to be a reliable option for its core fried chicken offerings, bolstered by friendly service from certain staff members.
Verdict: A good option for a quick fried chicken fix, especially if you encounter the more attentive staff members.
Score: 65 · 5 sources
What customers say
KFC Punggol Plaza receives praise for its crispy, juicy fried chicken and tasty, satisfying sides, often highlighted by friendly and efficient staff like Jamirah and Erika who provide warm service.
However, some customers experience disappointment with new menu item sauce portions not matching advertisements and occasional rude or unhelpful staff interactions, particularly regarding order verification.
The restaurant generally maintains cleanliness, though air conditioning can be an issue.
Google Reviews
Loved my visit here – huge shoutout to staff Jamirah! She greeted me warmly, was patient while I chose my order, and even gave great recommendations when I req to change my sides. Everything was corre…
When I was there asking for my order if it is ready, he aimlessly pointed without saying anything. Customers wanted to verify the order if it is ready and I do not want to return for a missing item ju…
wanted to try the new flavour, but it's disappointing to see the big difference on the sauce given to the actual food. Quite a patethic amount compared to the advertised photo.
The fried chicken was crispy, juicy, and full of flavor, and the sides were tasty and satisfying for the price. The staff were friendly and efficient, and the restaurant was clean and comfortable thro…
Friendly Malay aunties asking me to do a google review for them. Overall place was clean but the air conditioning could be better. Good job keep it up.
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
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