KFC (Sunshine Place)

★ 4.6(858)on Googlechoa chu kang

475 Choa Chu Kang Ave 3, #3, Singapore 680475

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)8:00 AM – 10:00 PM

STAMPEDE Score

Moderate confidence

CRoom to grow

Score: 20 / 100

Queue wait10

Consistency60

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

Our take: While KFC is a well-known chain for fried chicken, the Sunshine Place outlet appears to struggle significantly with operational efficiency.

Multiple reports indicate wait times of 30-45 minutes, sometimes extending to nearly an hour, which is uncharacteristic for a fast-food establishment.

This suggests a consistent issue with order preparation and delivery, rather than isolated incidents.

There are also mentions of inconsistent drink portions when ordering without ice.

While one review praises a manager for customer service and effort in tidying the space, it also highlights a general need for improved service training among other staff members.

We'd recommend this outlet only if you have ample time to spare and are not in a rush, as the extended wait times are a recurring concern.

It's not a reliable option for a quick meal.

Best time

Avoid peak lunch and dinner hours

Wait time

Expect 30-45 minute wait during busy periods

Score: 20 · 5 sources

What customers say

Customers at KFC (Sunshine Place) frequently experience significant wait times for their orders, often exceeding 30-45 minutes, which is deemed unacceptable for a fast-food establishment.

While the food quality is generally consistent with other KFC outlets, there are mixed reviews regarding staff service, with some praising specific individuals like Silvia for their efforts, while others note inconsistencies in customer service, particularly from older staff members.

There are also concerns about drink portion sizes when ordering without ice.

long wait timesinconsistent staff servicedrink portion issues (no ice)consistent food quality

20% positive0% neutral80% negative

Google Reviews

★★★★★Goh Xin Ting Michelle· 3 months ago

If can give zero stars, will definitely do it! Waited for more than 45 minutes for my meal. Even when I am typing this review, I am still waiting. Seems like the management is not looking into efficie…

★★★★★Alvin Ding· 4 months ago

We were rather surprised to find a 4.7 stars but the signs are there. Many new/fake accounts leaving 5 stars review. It’s probably the staff KPI to get good review, their management ought to look into…

★★★★★V S· 8 months ago

I have waited 45 mins before for one meal at this outlet and today on 14 Sep I had to wait 20mins till my son didn’t want to eat the food. Poor planning and delivery here.

★★★★★Josh chan· 6 months ago

The drink they gave me only half and when i ask they said when u order with no ice they will give half

★★★★★Ozzy Fairtex· 5 months ago

Seldom come down to this outlet as i dun fancy fast food items. Came down for a late lunch as its been quite some time. Food was as per normal, same as before. Service from Silvia (i assume she was th…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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