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KFC (The Clementi Mall)
3155 Commonwealth Ave W, B1-32/33, Singapore 129588
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 65 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 30 May 2026
Our take on KFC at The Clementi Mall is that it generally delivers on the brand's promise of fried chicken, with several reviewers praising the food as fresh and delicious.
Service appears to be a strong point for many, with staff described as friendly, helpful, and even going 'the extra mile' for customers, especially during challenging situations like a thunderstorm.
However, we note recurring concerns about chicken portion sizes, with some customers feeling that the pieces have significantly shrunk.
This is a common complaint for the brand in other regions too.
A significant operational issue highlighted is the kiosk ordering system, specifically when receipt paper runs out, leading to confusion and long waits for orders.
We think this branch is a reliable option for a quick fried chicken fix, especially if you value good service.
However, be prepared for potential noise from children and be mindful of the kiosk ordering process during busy periods.
We'd recommend checking your order number immediately after using the self-service kiosks to avoid delays.
Signature
fried chicken
Wait time
45 minutes during peak periods
Price
$$ ($15-25/person)
Score: 65 · 5 sources
What customers say
KFC at The Clementi Mall receives mixed feedback, with many praising the friendly and helpful staff, fast service, and fresh, delicious food.
However, significant concerns exist regarding shrinking chicken portion sizes and poor customer service, particularly concerning kiosk ordering issues and lack of staff assistance during peak times.
The dining environment can also be noisy.
Google Reviews
This KFC branch is excellent! The service is fast, the staff are friendly and helpful, and the food is always fresh and delicious. The place is clean and comfortable too. Definitely a great spot to en…
It’s really sad to see the size of the chicken shrunk so much. The chicken wing and the thigh is almost the same size. KFC Malaysia use to be like that but after much complaints, they started to put u…
The service n food was okay. But the sureounding quite noisy with kids shouting during my time. But overall was good. Recommended
If I could give 0 stars, I would. Terrible customer service. I ordered at the kiosk. There were many people waiting behind me, so I took the receipt and left. I then realised the receipt wasn’t mine,…
The staff at Clementi Mall is excellent! Very kind and understanding and went the extra mile with my order request and how they carefully packed and tied up my takeaway as I had a child in a stroller,…
Reviews from Google
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