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KFC (Tiong Bahru Plaza)
302 Tiong Bahru Rd, B1 - 133 134, Plaza 168732
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 25 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
Our take on KFC Tiong Bahru Plaza is that it struggles significantly with service and order accuracy.
Multiple reports highlight exceptionally long wait times, with one customer noting a 20-minute wait for just four orders.
A recurring issue is missing items, necessitating customers to double-check their orders before leaving.
Beyond operational inefficiencies, the staff's conduct is a major concern.
There are consistent complaints about rudeness, unfriendliness, and even condescending remarks towards customers, even when approached politely.
While the 'Thai Thai' chicken was described as 'punchy' and 'spicy', the overall experience is marred by these service failures and reports of small chicken pieces for the price.
We advise caution for those considering a visit.
This outlet appears to be a last resort for a fried chicken craving, not a reliable option.
Wait time
Expect significant delays; 20+ minutes for 4 orders reported.
Price
Moderate
Score: 25 · 5 sources
What customers say
Customer sentiment for KFC Tiong Bahru Plaza is predominantly negative, driven by significant issues with staff conduct and order accuracy.
While some find the food, like the Thai Thai chicken, acceptable, many report long wait times, missing items, and exceptionally small chicken portions.
The most severe complaints revolve around staff rudeness, unhelpfulness, and unprofessional behavior, with specific instances of staff making derogatory comments about customers.
Google Reviews
I asked the counter lady, Kai Yan, if the tray on the counter was mine, just to confirm as i didnt want to take the wrong one. on the tray it didnt even have a receipt showing my order or the order nu…
Thank you Ms Yanti and her team for the excellent service and providing quality meals for us! Even though it was a busy Saturday afternoon, Ms Yanti patiently guided me through the use of the kfc app…
Succumbed to a craving. Thai Thai was ok, not bad! Looks spicy. Is spicy! Sauce did not completely cover the chicken pieces like the photos. Oh well. Punchy stuff.
Not sure what promotion they have going on, but when I ordered online today via the App and went over to collect, there is huge crowd jamming there. 1. The status of the order is shown “completed” whe…
Staff were polite and fast despite lunch time crowd. Area was also very clean for dine in !
Reviews from Google
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