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Trusted by 21 outlets across Singapore
16,000+ members · 4,500+ coupons redeemed · 1,400+ referrals generated

KFC (Tiong Bahru Plaza)

4.2(1,314)on Google$$bukit merah

302 Tiong Bahru Rd, B1 - 133 134, Plaza 168732

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Thursday)7:00 AM – 10:00 PM

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STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 25 / 100

Atmosphere10
Queue wait20
Food quality30
Value for money20

Based on 5 data points · Updated 1 month ago

Editor’s Note

Last updated 21 Jul 2026

Our take on KFC Tiong Bahru Plaza is that it struggles significantly with service and order accuracy.

Multiple reports highlight exceptionally long wait times, with one customer noting a 20-minute wait for just four orders.

A recurring issue is missing items, necessitating customers to double-check their orders before leaving.

Beyond operational inefficiencies, the staff's conduct is a major concern.

There are consistent complaints about rudeness, unfriendliness, and even condescending remarks towards customers, even when approached politely.

While the 'Thai Thai' chicken was described as 'punchy' and 'spicy', the overall experience is marred by these service failures and reports of small chicken pieces for the price.

We advise caution for those considering a visit.

This outlet appears to be a last resort for a fried chicken craving, not a reliable option.

Wait time

Expect significant delays; 20+ minutes for 4 orders reported.

Price

Moderate

Score: 25 · 5 sources

What customers say

Customer sentiment for KFC Tiong Bahru Plaza is predominantly negative, driven by significant issues with staff conduct and order accuracy.

While some find the food, like the Thai Thai chicken, acceptable, many report long wait times, missing items, and exceptionally small chicken portions.

The most severe complaints revolve around staff rudeness, unhelpfulness, and unprofessional behavior, with specific instances of staff making derogatory comments about customers.

staff rudeness/unprofessionalismmissing order itemssmall chicken portionslong wait timesinconsistent food quality (Thai Thai chicken)
10% positive5% neutral85% negative

Google Reviews

★★★★★Shannon Toh· a month ago

I asked the counter lady, Kai Yan, if the tray on the counter was mine, just to confirm as i didnt want to take the wrong one. on the tray it didnt even have a receipt showing my order or the order nu…

★★★★★FHDZ 1979· a week ago

Thank you Ms Yanti and her team for the excellent service and providing quality meals for us! Even though it was a busy Saturday afternoon, Ms Yanti patiently guided me through the use of the kfc app…

★★★★michael lin· 9 months ago

Succumbed to a craving. Thai Thai was ok, not bad! Looks spicy. Is spicy! Sauce did not completely cover the chicken pieces like the photos. Oh well. Punchy stuff.

★★★★Yf· 2 weeks ago

Not sure what promotion they have going on, but when I ordered online today via the App and went over to collect, there is huge crowd jamming there. 1. The status of the order is shown “completed” whe…

★★★★★MJ· a month ago

Staff were polite and fast despite lunch time crowd. Area was also very clean for dine in !

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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