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KFC (Tiong Bahru Plaza)

4.1(1,227)on Google$$bukit merah

302 Tiong Bahru Rd, B1 - 133 134, Plaza 168732

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)7:00 AM – 10:00 PM

STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 25 / 100

Atmosphere10
Queue wait20
Food quality30
Value for money20

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

Our take on KFC Tiong Bahru Plaza is that it struggles significantly with service and order accuracy.

Multiple reports highlight exceptionally long wait times, with one customer noting a 20-minute wait for just four orders.

A recurring issue is missing items, necessitating customers to double-check their orders before leaving.

Beyond operational inefficiencies, the staff's conduct is a major concern.

There are consistent complaints about rudeness, unfriendliness, and even condescending remarks towards customers, even when approached politely.

While the 'Thai Thai' chicken was described as 'punchy' and 'spicy', the overall experience is marred by these service failures and reports of small chicken pieces for the price.

We advise caution for those considering a visit.

This outlet appears to be a last resort for a fried chicken craving, not a reliable option.

Wait time

Expect significant delays; 20+ minutes for 4 orders reported.

Price

Moderate

Score: 25 · 5 sources

What customers say

Customer sentiment for KFC Tiong Bahru Plaza is predominantly negative, driven by significant issues with staff conduct and order accuracy.

While some find the food, like the Thai Thai chicken, acceptable, many report long wait times, missing items, and exceptionally small chicken portions.

The most severe complaints revolve around staff rudeness, unhelpfulness, and unprofessional behavior, with specific instances of staff making derogatory comments about customers.

staff rudeness/unprofessionalismmissing order itemssmall chicken portionslong wait timesinconsistent food quality (Thai Thai chicken)
10% positive5% neutral85% negative

Google Reviews

★★★★michael lin· 7 months ago

Succumbed to a craving. Thai Thai was ok, not bad! Looks spicy. Is spicy! Sauce did not completely cover the chicken pieces like the photos. Oh well. Punchy stuff.

★★★★Jying Lim· 10 months ago

I will never visit the Tiong Bahru KFC again. The staff took more than 20 minutes to prepare just 4 orders, they were totally bo chap and took their own sweet time. This isn’t the first time I’ve had…

★★★★Simon Teoh· 10 months ago

The staff are rude — and honestly, “rude” doesn’t even begin to describe it. My order number was 8793. The display screen was stuck showing 8790 to 8792 for quite some time. I had no problem waiting,…

★★★★Dee Dyana· 6 months ago

Staff Kai An or Kai Yan was super rude when asked if able to get my cheese fries w no spring onion. Please don’t allow staff that has no basic courtesy so serve customers. If it was busy I understand…

★★★★Kevin Lee· 8 months ago

buy 2set missing 1 set itam 8.30order

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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