Kimly Zi Char (418 Yishun)

While some patrons report enjoyable meals with good service and flavorful food, a significant number of reviews highlight serious issues with food quality and staff responsiveness.

Specific complaints include undercooked or rubbery chicken in dishes like the creamy chicken ball with rice, and a general lack of meat in items such as the cereal chicken cutlet.

There are also reports of basic requests, like a fully cooked egg, being repeatedly mishandled, leading to frustration and long waits.

Packaging for delivery orders has also been cited as poor, with spillage and tasteless food.

We think this outlet struggles with quality control and customer service, especially when issues arise.

The $6 creamy chicken ball with rice, for instance, has been described as having raw-looking chicken that staff refused to acknowledge.

Given the recurring themes of undercooked food and unhelpful staff, we'd advise caution.

This might be a place to avoid for a reliable meal, especially if you have specific dietary requests or are sensitive to food quality.