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28,300+ members · 22,200+ coupons redeemed · 2,300+ referrals generated

Kin Aroy Thai Cuisine

2.1(14)on Googletampines

21 Tampines North Dr 2, Level 3 Giant, Singapore 528765

Kin Aroy Thai Cuisine serves Thai food from a location in Tampines at 21 Tampines North Drive 2, Level 3 Giant. The restaurant has received feedback from diners on Google.

Takeout

Opening Hours

Today (Monday)10:30 AM – 8:30 PM

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STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 10 / 100

Food quality10
Value for money10

Based on 3 data points · Updated 1 month ago

Editor’s Note

Last updated 3 Aug 2026

Our take: Kin Aroy Thai Cuisine, located in Tampines, appears to be struggling with both food quality and customer service.

Diners consistently report issues with dishes not meeting expectations, such as the 'crispy pork' being served without crispness, and a pork omelette at $5.90 containing raw cabbage and no visible pork.

Beyond the food, there are significant concerns regarding staff attitude, with one customer being told to 'read before ordering' when raising a food quality issue.

Another serious complaint highlights a billing error where a customer was charged an additional $18+ due to an unvoided previous order, and was still required to pay despite it being a system or staff mistake.

We think these issues point to fundamental problems in both kitchen execution and front-of-house operations.

We'd recommend giving Kin Aroy Thai Cuisine a miss until there's clear evidence of substantial improvements.

Score: 10 · 3 sources

What customers say

Kin Aroy Thai Cuisine in Tampines faces significant customer dissatisfaction, primarily due to poor food quality and unprofessional staff interactions.

Diners report issues such as non-crispy basil pork, missing ingredients in dishes like pork omelette, and excessive oiliness.

Staff have been described as rude and dismissive, particularly when addressing customer complaints or transactional errors, leading to a strong sentiment of feeling cheated and a reluctance to return.

poor food quality (non-crispy pork, missing ingredients, oily dishes)rude and dismissive staff attitudeunprofessional handling of customer complaintstransactional errors and refusal to correct
0% positive0% neutral100% negative

Google Reviews

★★★★Lanz Vy· 2 months ago

⸻ I would not recommend ordering from here. The staff attitude was very rude. I ordered the basil crispy pork with rice and egg, but the pork was not crispy at all. When I raised the issue with the…

★★★★Angela Macquarrie· 6 months ago

I ordered two Basil Pork Rice dishes. However, I was charged an additional $18+, which your staff explained was due to a previous order not being voided properly in the system. Despite this being a sy…

★★★★Ms Chua· 8 months ago

Ordered a pork omelette at $5.90 but no sign of the pork inside the omelette; only found raw slices of cabbage and it’s super oily. Feel so cheated, regret going there.

Reviews from Google

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