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Long John Silver's
#B1-57/58/59 Hillion Mall, 17 Petir Rd, Singapore 678278
Counter-serve chain offering fried fish & seafood combos, plus chicken & sides.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 45 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 30 May 2026
Our take on Long John Silver's at Bukit Panjang suggests a mixed bag.
While some patrons praise the warm and friendly service, particularly highlighting staff like Judy, and appreciate the consistently crispy food and affordable prices, there are significant concerns.
We've noted reports of hygiene issues, specifically baby cockroaches, which is a serious red flag for any food establishment.
Additionally, there are complaints about order accuracy, with one customer receiving an incomplete meal, and general disorganization leading to long waits for in-house diners due to the simultaneous handling of delivery orders.
The inability to cancel an order on the spot due to hygiene concerns is also problematic.
We think Long John Silver's can be a quick and filling option for classic fried comfort food, offering good value for money.
However, the reported hygiene and operational issues are concerning.
We'd recommend exercising caution and perhaps opting for off-peak hours to avoid potential service bottlenecks.
It's a reliable choice for affordability, but not without its potential drawbacks.
Score: 45 · 5 sources
What customers say
Long John Silver's at Bukit Panjang receives mixed feedback, with customers appreciating the warm and friendly service from specific staff like Judy, and the consistently crispy, tasty, and affordable food offering good value.
However, significant concerns include incomplete or incorrect orders, severe hygiene issues such as cockroach sightings, and operational inefficiencies leading to long waits for in-house customers due to a lack of strategy for managing both dine-in and delivery orders.
Google Reviews
Warm & Wonderful Service That Made My Morning Had breakfast at Long John Silver’s Hillion today, and I just want to give a huge heartfelt thank you to Judy and the team member beside her. Such warmth…
Ordered 2 piece chicken , dory fish and , 2 piece shrimp . Dory fish came only half no fries no crisp no drink
A great spot for a quick and filling meal. The food is consistently crispy and tasty. Prices are affordable, and portion sizes are generous, making it good value for money. The outlet is clean and con…
There were a couple of baby cockroaches out for a casual wander around the restaurant and one had clearly made itself at home on the countertop while the other seemed to be doing laps between the dini…
The restaurant has no organising skills.... The in-house customers overflowing but yet,they also entertain the delivery orders. Must come with a strategy that benefit both in house and delivery orders…
Reviews from Google
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