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McDonald's Anchorpoint
370 Alexandra Rd, #01-32/33/34 Anchorpoint Shopping Centre, Singapore 159953
Classic, long-running fast-food chain known for its burgers & fries.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 5 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 30 May 2026
Our take: McDonald's Anchorpoint appears to suffer from consistent operational issues, particularly with delivery and order accuracy.
Multiple reports highlight missing items, such as hash browns and even the iconic Happy Meal box, which detracts significantly from the customer experience.
There are also recurring complaints about staff being "stingy" with condiments, with one reviewer noting a request for more maple syrup for pancakes was met with a $0.50 charge.
The customer service, both at the outlet and via their hotline, is frequently described as unhelpful, with long wait times and an inability to process refunds or provide solutions for incorrect orders.
We'd recommend avoiding this outlet for delivery or large orders, especially if specific items or condiments are crucial to your meal.
It seems to be a location where expectations for standard McDonald's service are often unmet.
Verdict: Skip this outlet if possible; consider alternatives like the Regal or Queensway Ridout Garden branches for a more reliable experience.
Price
Below $10/person
Score: 5 · 5 sources
What customers say
Customers at McDonald's Anchorpoint frequently report issues with missing items in their orders, particularly hash browns and Happy Meal boxes, leading to frustration.
There are also recurring complaints about staff being stingy with condiments and providing poor customer service, including unhelpful responses to order discrepancies and difficulties reaching customer support.
Delivery orders, in particular, are cited for extreme delays and unfulfilled items, with managers reportedly unable to process refunds effectively.
Google Reviews
Very stingy staff at this outlet leh. Ordered family meal which includes deluxe meal, sausage McMuffin meal and happy meal. They didn’t give the usual jam with utensils until when asked -.- Imagine if…
Made an order for delivery today at around 6:15pm for 5 items. 1 of which was supposed to be 9 piece nuggets that is redeemable through the points system. After redeeming it, it then says that the ite…
Ordered mc delivery and they missed out 2 hashbrowns from the order. Upon calling them no empathy or proper solution was given. asked me to request for refund as he said breakfast is not available? Br…
These crew working here were from the previous Queensway Shopping Centre branch before relocating to Anchorpoint and they do bring along their poor attitude and sub-service standards over! This is my…
Ordered McDelivery where Anchorpoint handled my order. Had missing hash browns. Called customer service and could not get any solution. Customer service on the phone sucks. Kept disconnecting. Called…
Reviews from Google
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