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Trusted by 21 outlets across Singapore
16,000+ members · 4,500+ coupons redeemed · 1,400+ referrals generated

McDonald's Anchorpoint

2.6(183)on Google$queenstown

370 Alexandra Rd, #01-32/33/34 Anchorpoint Shopping Centre, Singapore 159953

Classic, long-running fast-food chain known for its burgers & fries.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Thursday)7:00 AM – 2:00 AM

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STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 5 / 100

Queue wait5
Consistency5

Based on 5 data points · Updated 1 month ago

Editor’s Note

Last updated 21 Jul 2026

Our take: McDonald's Anchorpoint appears to suffer from consistent operational issues, particularly with delivery and order accuracy.

Multiple reports highlight missing items, such as hash browns and even the iconic Happy Meal box, which detracts significantly from the customer experience.

There are also recurring complaints about staff being "stingy" with condiments, with one reviewer noting a request for more maple syrup for pancakes was met with a $0.50 charge.

The customer service, both at the outlet and via their hotline, is frequently described as unhelpful, with long wait times and an inability to process refunds or provide solutions for incorrect orders.

We'd recommend avoiding this outlet for delivery or large orders, especially if specific items or condiments are crucial to your meal.

It seems to be a location where expectations for standard McDonald's service are often unmet.

Verdict: Skip this outlet if possible; consider alternatives like the Regal or Queensway Ridout Garden branches for a more reliable experience.

Price

Below $10/person

Score: 5 · 5 sources

What customers say

Customers at McDonald's Anchorpoint frequently report issues with missing items in their orders, particularly hash browns and Happy Meal boxes, leading to frustration.

There are also recurring complaints about staff being stingy with condiments and providing poor customer service, including unhelpful responses to order discrepancies and difficulties reaching customer support.

Delivery orders, in particular, are cited for extreme delays and unfulfilled items, with managers reportedly unable to process refunds effectively.

Missing order itemsStinginess with condimentsPoor customer service & unhelpful staffDelivery delays and unresolvable issues
0% positive0% neutral100% negative

Google Reviews

★★★★YY· 2 months ago

This review is solely for their Iced Latte, which costs $2 with a voucher at the point of my purchase. It was also relatively quiet on a Monday afternoon when i was there, which made for a good place…

★★★★★Besharps· a month ago

First visit to this McDonald's outlet at Anchorpoint. Size wise, it's decently average and there are enough spacing around. The self order kiosk worked well 👍There have been some reviews regarding th…

★★★★QQ· 8 months ago

Very stingy staff at this outlet leh. Ordered family meal which includes deluxe meal, sausage McMuffin meal and happy meal. They didn’t give the usual jam with utensils until when asked -.- Imagine if…

★★★★Jaron Neo· 5 months ago

Made an order for delivery today at around 6:15pm for 5 items. 1 of which was supposed to be 9 piece nuggets that is redeemable through the points system. After redeeming it, it then says that the ite…

★★★★AiMaShi XiangNaiEr· 3 months ago

Atmosphere is acceptable here. Food slow & many mistakes, ordered creamy mushrooms crew gave you double cheese burger after waiting for 20mins, ordered Nuggets never gave you sauce even already reque…

Reviews from Google

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